Hyundai Tucson NX4E Hev/phev Recall R/2021/295: Vehicles Equipped With Smart Key System May Have An Immobiliser Malfunction, Who Is Affected And What To Do
- Low
- How serious
- 13 Sep 2021
- Launched
- 3,587
- vehicles in the UK
- 11DC30
- Manufacturer’s campaign code
Hyundai recalled Tucson NX4E Hev/phev vehicles built between 14 October 2020 and 14 July 2021. Vehicles equipped with smart key system may have an immobiliser malfunction. The dealer will apply update to the hybrid control unit to correct the immobiliser operation. You won't usually pay for it.1
What’s Wrong
Vehicles equipped with smart key system may have an immobiliser malfunction.
DVSA's Original Wording
Concern: VEHICLES EQUIPPED WITH SMART KEY SYSTEM MAY HAVE AN IMMOBILISER MALFUNCTION Defect: Vehicles equipped with smart key system may have an immobiliser malfunction. Remedy: Apply update to the hybrid control unit to correct the immobiliser operation.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicles equipped with smart key system may have an immobiliser malfunction.
The Fix
The dealer will apply update to the hybrid control unit to correct the immobiliser operation.
Are You Affected?
Tucson NX4E Hev/phev built between 14 October 2020 and 14 July 2021 may be included. Hyundai estimates 3,587 vehicles in the UK. Enter your registration to check, then confirm by VIN with Hyundai, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Hyundai.
- Book with any franchised Hyundai dealer, quoting the campaign code 11DC30 or the DVSA reference R/2021/295. See how to get a Hyundai recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Tucson NX4E, Tucson NX4E Hev/phevPotential manufacturing defect within the component of the right hand rear caliper | Urgent | R/2021/414 |
This is one of 102 Hyundai recalls in DVSA’s data. The Hyundai recall launched before it was R/2021/261 on 16 Aug 2021, for indirect tyre pressure monitoring systems may not comply with european regulations. The one launched after it was R/2021/414 on 20 Dec 2021, for potential manufacturing defect within the component of the right hand rear caliper. You can also see every Hyundai recall and all recalls launched in 2021.
Source: DVSA recall R/2021/295, launched 13 September 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.