Hyundai Tucson NX4E Recall R/2023/184: Certain Tucson Vehicles Equipped With Rear Door Power Windows May Experience A Malfunction…, Who Is Affected And What To Do

DVSA reference R/2023/184, campaign code 31DC07. Data updated daily from DVSA.

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How serious
7 Aug 2023
Launched
2,746
vehicles in the UK
31DC07
Manufacturer’s campaign code

Hyundai recalled Tucson NX4E vehicles built between 7 March 2023 and 5 April 2023. Certain Tucson vehicles equipped with rear door power windows may experience a malfunction of the anti-pinch function during its operation. The dealer will replace both left-hand and right-hand rear door power window regulator motors. You won't usually pay for it.1

What’s Wrong

Certain Tucson vehicles equipped with rear door power windows may experience a malfunction of the anti-pinch function during its operation.

DVSA's Original Wording

Concern: Certain Tucson vehicles equipped with rear door power windows may experience a malfunction of the anti-pinch function during its operation. Defect: Certain Tucson vehicles equipped with rear door power windows may experience a malfunction of the anti-pinch function during its operation. Remedy: Both left-hand and right-hand rear door power window regulator motors will be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: certain Tucson vehicles equipped with rear door power windows may experience a malfunction of the anti-pinch function during its operation.

The Fix

The dealer will replace both left-hand and right-hand rear door power window regulator motors.

Are You Affected?

Tucson NX4E built between 7 March 2023 and 5 April 2023 may be included. Hyundai estimates 2,746 vehicles in the UK. Enter your registration to check, then confirm by VIN with Hyundai, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Hyundai.
  2. Book with any franchised Hyundai dealer, quoting the campaign code 31DC07 or the DVSA reference R/2023/184. See how to get a Hyundai recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Tucson NX4EThe subject vehicles may experience a loss of brake assistance and brake performance may e reduced. The foot brake will still operate but in a manner of a vehicle without a functioning brake booster (less assistance)UrgentR/2024/489
Tucson NX4EThe side curtain airbag could potentially be assembled in a twisted conditionUrgentR/2024/036
Tucson NX4EThe vehicle immobiliser may not function correctly due to incorrect vehicle softwareLowR/2023/039
Tucson NX4E, Tucson NX4E Hev/phevPotential manufacturing defect within the component of the right hand rear caliperUrgentR/2021/414
Ioniq 6The vehicle charge port door outer panel may detachUrgentR/2025/457

This is one of 102 Hyundai recalls in DVSA’s data. The Hyundai recall launched before it was R/2023/157 on 10 Jul 2023, for subject vehicles may experience a loss of brake assistance and brake performance may be…. The one launched after it was R/2024/036 on 18 Mar 2024, for the side curtain airbag could potentially be assembled in a twisted condition. You can also see every Hyundai recall, all recalls launched in 2023 and door and latch recalls across every make.


Source: DVSA recall R/2023/184, launched 7 August 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.