Kia Sorento Recall R/2022/343: The PTC (Positive Temperature Coefficient) Heater In Some Sorento (XM) Models Can Overheat…, Who Is Affected And What To Do
- Urgent
- How serious
- 6 Feb 2023
- Launched
- 6,377
- vehicles in the UK
- 221086
- Manufacturer’s campaign code
Kia recalled Sorento vehicles built between 19 March 2012 and 6 October 2014. The PTC (positive temperature coefficient) heater in some Sorento (XM) diesel models can overheat due to potential damage of the connector terminal. The dealer will replace the PTC relay and move the wiring fixing point. You won't usually pay for it.1
What’s Wrong
The PTC (positive temperature coefficient) heater in some Sorento (XM) diesel models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire.
DVSA's Original Wording
Concern: The PTC (positive temperature coefficient) heater in some Sorento (XM) models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire. Defect: The PTC (positive temperature coefficient) heater in some Sorento (XM) diesel models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire. Remedy: Replace the PTC relay and move the wiring fixing point. In cases of local thermal damage of PTC replace the PTC core and connector.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to a malfunction of the PTC heater and a risk of fire.
The Fix
The dealer will replace the PTC relay and move the wiring fixing point.
Are You Affected?
Sorento built between 19 March 2012 and 6 October 2014 may be included. Kia estimates 6,377 vehicles in the UK. Enter your registration to check, then confirm by VIN with Kia, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Kia.
- Book with any franchised Kia dealer, quoting the campaign code 221086 or the DVSA reference R/2022/343. See how to get a Kia recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SorentoPoor moulding of the plastic fuel tank by a temporary supplier can lead to a potential fuel leak | Urgent | R/2023/077 | |
| SorentoThe High Pressure Electric Oil Pump within the eight-speed dual-clutch transmission (DCT) may experience an internal fault | Low | R/2022/363 | |
| SorentoThere is a risk the automatic gear shift lever could be moved out of Park without the foot brake pedal being applied. If this occurs and should the parking brake not be activated a vehicle rollaway could occur | Urgent | R/2022/328 | |
| SorentoA fuel leak can develop on the diesel low pressure fuel line | Urgent | R/2022/143 | |
| SorentoA fault has been identified in the manufacture of the front l/h seat belt pre-tensioner | Urgent | R/2022/147 |
This is one of 87 Kia recalls in DVSA’s data. The Kia recall launched before it was R/2023/015 on 3 Feb 2023, for an electrical circuit within the Hydraulic Electronic Control Unit (HECU) may experience a…. The one launched after it was R/2023/077 on 24 Apr 2023, for poor moulding of the plastic fuel tank by a temporary supplier can lead to a potential…. You can also see every Kia recall, all recalls launched in 2023 and fire risk recalls across every make.
Source: DVSA recall R/2022/343, launched 6 February 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.