Lexus Lexus CT2000H Recall R/2019/350: The Gas In The Back Door Damper Stay May Leak, Who Is Affected And What To Do
- Book soon
- How serious
- 18 Nov 2019
- Launched
- 165
- vehicles in the UK
- 19SMD-102
- Manufacturer’s campaign code
Lexus recalled Lexus CT2000H vehicles built between 30 January 2019 and 6 March 2019. The damper stays may not keep the back door open. The dealer will inspect and replace the stays if necessary. You won't usually pay for it.1
What’s Wrong
The damper stays may not keep the back door open.
DVSA's Original Wording
Concern: THE GAS IN THE BACK DOOR DAMPER STAY MAY LEAK Defect: The damper stays may not keep the back door open Remedy: Inspect and replace the stays if necessary
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the gas in the back door damper stay may leak.
The Fix
The dealer will inspect and replace the stays if necessary.
Are You Affected?
Lexus CT2000H built between 30 January 2019 and 6 March 2019 may be included. Lexus estimates 165 vehicles in the UK. Enter your registration to check, then confirm by VIN with Lexus, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Lexus.
- Book with any franchised Lexus dealer, quoting the campaign code 19SMD-102 or the DVSA reference R/2019/350. See how to get a Lexus recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Lexus CT2000HPossibility of a fuel leak | Urgent | R/2017/332 | |
| Lexus NXCertain spot welds might be missing | Book soon | R/2022/109 | |
| Lexus Gs-F, Lexus LC500, Lexus Rc-FFuel may leak | Urgent | R/2018/050 | |
| Lexus GS 450H, Lexus GS460, Lexus LS460, Lexus LS600H and 1 moreEngine may fail | Book soon | R/2010/084 | |
| LexusPossible separation of lower suspension ball joint | Urgent | R/1999/043 |
This is one of 42 Lexus recalls in DVSA’s data. The Lexus recall launched before it was R/2019/249 on 4 Nov 2019, for brake booster pump may stop working. The one launched after it was R/2020/060 on 5 Oct 2020, for fuel pump impeller can crack and cause fuel pump to become inoprative. You can also see every Lexus recall, all recalls launched in 2019 and door and latch recalls across every make.
Source: DVSA recall R/2019/350, launched 18 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.