Mazda CX-3, CX-5, MAZDA3 And 2 More Recall R/2017/163: Tailgate May Drop Down Without Warning, Who Is Affected And What To Do
- Book soon
- How serious
- 31 May 2017
- Launched
- 121,812
- vehicles in the UK
- AG014A
- Manufacturer’s campaign code
Mazda recalled CX-3, CX-5, MAZDA3 and 2 more vehicles built between 2 October 2007 and 26 December 2015. Water may penetrate the tailgate strut cylinder. The dealer will replace both tailgate struts on affected vehicles. You won't usually pay for it.1
What’s Wrong
Water may penetrate the tailgate strut cylinder. This may cause corrosion which may affect the strut's attachment.
DVSA's Original Wording
Concern: TAILGATE MAY DROP DOWN WITHOUT WARNING Defect: Water may penetrate the tailgate strut cylinder. This may cause corrosion which may affect the strut's attachment. Remedy: Replace both tailgate struts on affected vehicles
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause corrosion which may affect the strut's attachment.
The Fix
The dealer will replace both tailgate struts on affected vehicles.
Are You Affected?
CX-3, CX-5, MAZDA3 and 2 more built between 2 October 2007 and 26 December 2015 may be included. Mazda estimates 121,812 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mazda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mazda.
- Book with any franchised Mazda dealer, quoting the campaign code AG014A or the DVSA reference R/2017/163. See how to get a Mazda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CX-30, MAZDA3On affected vehicles the images from the rear view / 360 cameras may not display | Low | R/2023/312 | |
| CX-5Catalytic reduction (scr) system wiring may become damaged by contamination | Low | R/2021/439 | |
| CX-3, CX-5, MAZDA2, MAZDA3 and 2 moreLow pressure fuel pump impeller might become deformed | Urgent | R/2021/435 | |
| MAZDA6, RX-8Fuel may leak from fuel pump rings | Urgent | R/2021/411 | |
| MAZDA3The plastic logo on the steering wheel centre may shatter and project fragments into the vehicle interior during an air bag deployment | Urgent | R/2021/273 |
This is one of 103 Mazda recalls in DVSA’s data. The Mazda recall launched before it was R/2017/150 on 31 May 2017, for mounting points for seat runner may fail. The one launched after it was R/2017/203 on 14 Jul 2017, for brake hose retaining clip may fail. You can also see every Mazda recall, all recalls launched in 2017 and door and latch recalls across every make.
Source: DVSA recall R/2017/163, launched 31 May 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.