Mazda CX-60 Recall R/2023/122: On Affected Vehicles When The Hybrid System Is READY ON Or The Vehicle Power Position Is…, Who Is Affected And What To Do
- Low
- How serious
- 19 Apr 2023
- Launched
- 2,533
- vehicles in the UK
- AP013A
- Manufacturer’s campaign code
Mazda recalled CX-60 vehicles built between 15 March 2022 and 21 January 2023. When the Hybrid system is READY ON or the vehicle power position is switched ON a blackout may occur on the instrument cluster and vehicle information such as speedometer fuel gauge and i-ACTIVSENSE status may not be displayed. The dealer will reprogram the control software of instrument cluster with modified software. You won't usually pay for it.1
What’s Wrong
When the Hybrid system is READY ON or the vehicle power position is switched ON a blackout may occur on the instrument cluster and vehicle information such as speedometer fuel gauge and i-ACTIVSENSE status may not be displayed.
DVSA's Original Wording
Concern: On affected vehicles when the Hybrid system is READY ON or the vehicle power position is switched ON a blackout may occur on the instrument cluster and vehicle information such as speedometer fuel gauge and i-ACTIVSENSE status may not be displayed. Defect: On affected vehicles when the Hybrid system is READY ON or the vehicle power position is switched ON a blackout may occur on the instrument cluster and vehicle information such as speedometer fuel gauge and i-ACTIVSENSE status may not be displayed. Remedy: Reprogram the control software of instrument cluster with modified software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles when the Hybrid system is READY ON or the vehicle power position is switched ON a blackout may occur on the instrument cluster and vehicle information such as speedometer fuel gauge and i-ACTIVSENSE status may not be displayed.
The Fix
The dealer will reprogram the control software of instrument cluster with modified software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
CX-60 built between 15 March 2022 and 21 January 2023 may be included. Mazda estimates 2,533 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mazda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mazda.
- Book with any franchised Mazda dealer, quoting the campaign code AP013A or the DVSA reference R/2023/122. See how to get a Mazda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CX-60Instrument cluster module software concern | Urgent | R/2024/473 | |
| CX-60Inoperable defroster and seat belt warning light | Urgent | R/2024/472 | |
| CX-60ECU Reprogramming | Urgent | R/2024/470 | |
| CX-60Transmission Control Module (TCM) software concern | Urgent | R/2024/296 | |
| CX-60On affected vehicles a fault relating to the Steering rack could result in the driver experiencing a sudden increase in the effort required to steer the vehicle. This could increase the risk of an accident in certain circumstances | Urgent | R/2024/020 |
This is one of 103 Mazda recalls in DVSA’s data. The Mazda recall launched before it was R/2023/103 on 27 Mar 2023, for the recall affects the load bearing collar of a certain type of option fit accessory alloy…. The one launched after it was R/2023/124 on 21 Apr 2023, for on affected vehicles when the Hybrid system is READY ON or the vehicle power position is…. You can also see every Mazda recall and all recalls launched in 2023.
Source: DVSA recall R/2023/122, launched 19 April 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.