Mercedes-Benz B Class, CLA, SL Class And 1 More Recall R/2018/268: Doors On Left Vehicle Side (Passenger Side) Remain Permanently Locked After The Vehicle…, Who Is Affected And What To Do
- Book soon
- How serious
- 19 Nov 2018
- Launched
- 5,030
- vehicles in the UK
- SRPC1839
- Manufacturer’s campaign code
Mercedes-Benz recalled B Class, CLA, SL Class and 1 more vehicles built between 1 October 2017 and 30 April 2018. Possible inability to open the left hand door externally or internally. The dealer will replace the affected door locks on the left side of the vehicle. You won't usually pay for it.1
What’s Wrong
Possible inability to open the left hand door externally or internally.
DVSA's Original Wording
Concern: DOORS ON LEFT VEHICLE SIDE (PASSENGER SIDE) REMAIN PERMANENTLY LOCKED AFTER THE VEHICLE HAS BEEN LOCKED/UNLOCKED WITH THE REMOTE CONTROL KEY Defect: Possible inability to open the left hand door externally or internally. Remedy: Replace the affected door locks on the left side of the vehicle.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: doors on left vehicle side (passenger side) remain permanently locked after the vehicle has been locked/unlocked with the remote control key.
The Fix
The dealer will replace the affected door locks on the left side of the vehicle.
Are You Affected?
B Class, CLA, SL Class and 1 more built between 1 October 2017 and 30 April 2018 may be included. Mercedes-Benz estimates 5,030 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1839 or the DVSA reference R/2018/268. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLA, GLBElectric drive unit power electronics | Low | R/2026/315 | |
| CLA, GLBSoftware version of communication module | Low | R/2026/203 | |
| CLABolting of front seats and belt buckles | Urgent | R/2025/533 | |
| CLAVariant of 48V wiring harness | Urgent | R/2025/556 | |
| CLAComposition of window-airbag fabric | Urgent | R/2025/462 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/223 on 14 Nov 2018, for airbag off indicator lamp does not light up if front passenger seat is recognised as being…. The one launched after it was R/2018/280 on 26 Nov 2018, for improve the vehicle emissions via software updates. You can also see every Mercedes-Benz recall, all recalls launched in 2018 and door and latch recalls across every make.
Source: DVSA recall R/2018/268, launched 19 November 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.