Mercedes-Benz Sprinter 907 Recall R/2019/121: Vehicles May Have Been Delivered Without The Printed Version Of The Operator's Manual, Who Is Affected And What To Do
- Low
- How serious
- 29 Apr 2019
- Launched
- 27
- vehicles in the UK
- SRV1903
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907 vehicles built between 28 September 2018 and 3 December 2018. Vehicles may have been delivered without the printed version of the operator's manual. The dealer will supply the missing printed version of the operator,s manual and/or any missing supplements of the vehicle service folders. You won't usually pay for it.1
What’s Wrong
Vehicles may have been delivered without the printed version of the operator's manual.
DVSA's Original Wording
Concern: VEHICLES MAY HAVE BEEN DELIVERED WITHOUT THE PRINTED VERSION OF THE OPERATOR'S MANUAL Defect: Vehicles may have been delivered without the printed version of the operator's manual. Remedy: Supply the missing printed version of the operator�s manual and/or any missing supplements of the vehicle service folders.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicles may have been delivered without the printed version of the operator's manual.
The Fix
The dealer will supply the missing printed version of the operator,s manual and/or any missing supplements of the vehicle service folders.
Are You Affected?
Sprinter 907 built between 28 September 2018 and 3 December 2018 may be included. Mercedes-Benz estimates 27 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1903 or the DVSA reference R/2019/121. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/116 on 29 Apr 2019, for the cross bridge at the rear axle may not withstand internal durability specifications. The one launched after it was R/2019/040 on 2 May 2019, for switches in certain seat belt buckles may not have been manufactured to specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2019.
Source: DVSA recall R/2019/121, launched 29 April 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.