Mercedes-Benz A Class, B Class, CLA Recall R/2019/354: The Refrigerant Used In The Air Condition System Does Not Meet Legal Requirements, Who Is Affected And What To Do

DVSA reference R/2019/354, campaign code SRPC1941. Data updated daily from DVSA.

Low
How serious
7 Nov 2019
Launched
1,407
vehicles in the UK
SRPC1941
Manufacturer’s campaign code

Mercedes-Benz recalled A Class, B Class, CLA vehicles built between 1 November 2012 and 31 October 2013. The refrigerant used in the air conditioning system does not meet legal requirements. The recall notice describes the fix as: adapt the air conditioning system for usage of the new refrigerant. You won't usually pay for it.1

What’s Wrong

The refrigerant used in the air conditioning system does not meet legal requirements.

DVSA's Original Wording

Concern: THE REFRIGERANT USED IN THE AIR CONDITION SYSTEM DOES NOT MEET LEGAL REQUIREMENTS Defect: The refrigerant used in the air conditioning system does not meet legal requirements. Remedy: Adapt the air conditioning system for usage of the new refrigerant.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the refrigerant used in the air condition system does not meet legal requirements.

The Fix

The recall notice describes the fix as: adapt the air conditioning system for usage of the new refrigerant.

Are You Affected?

A Class, B Class, CLA built between 1 November 2012 and 31 October 2013 may be included. Mercedes-Benz estimates 1,407 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1941 or the DVSA reference R/2019/354. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLA, GLBElectric drive unit power electronicsLowR/2026/315
CLA, GLBSoftware version of communication moduleLowR/2026/203
A ClassInterior door handle releaseBook soonR/2026/098
CLABolting of front seats and belt bucklesUrgentR/2025/533
CLAVariant of 48V wiring harnessUrgentR/2025/556

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/302 on 7 Nov 2019, for the bonding between the carbon fibre driveshaft and the engine transmission flange may not…. The one launched after it was R/2019/327 on 8 Nov 2019, for the refrigerant in the air conditioning system does not meet legal requirements. You can also see every Mercedes-Benz recall and all recalls launched in 2019.


Source: DVSA recall R/2019/354, launched 7 November 2019. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.