Mercedes-Benz E Class, GLB, GLC And 1 More Recall R/2021/446: The Crankshaft Might Not Meet Specifications, Who Is Affected And What To Do

DVSA reference R/2021/446, campaign code SRPC2163. Data updated daily from DVSA.

Low
How serious
13 Jan 2022
Launched
23
vehicles in the UK
SRPC2163
Manufacturer’s campaign code

Mercedes-Benz recalled E Class, GLB, GLC and 1 more vehicles built between 10 August 2020 and 9 December 2020. With a 4-cylinder Diesel engine the crankshaft might not meet specifications. The dealer will replace the engine on the affected vehicles. You won't usually pay for it.1

What’s Wrong

With a 4-cylinder Diesel engine the crankshaft might not meet specifications.

DVSA's Original Wording

Concern: THE CRANKSHAFT MIGHT NOT MEET SPECIFICATIONS Defect: On certain vehicles with a 4-cylinder Diesel engine the crankshaft might not meet specifications. Remedy: Replace the engine on the affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the crankshaft might not meet specifications.

The Fix

The dealer will replace the engine on the affected vehicles.

Are You Affected?

E Class, GLB, GLC and 1 more built between 10 August 2020 and 9 December 2020 may be included. Mercedes-Benz estimates 23 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2163 or the DVSA reference R/2021/446. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
GLEInstallation of the heat shieldLowR/2026/326
CLA, GLBElectric drive unit power electronicsLowR/2026/315
E ClassCoolant pump control softwareLowR/2026/201
GLERear seat belt boltingUrgentR/2026/221

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/440 on 12 Jan 2022, for software of engine control unit might not meet specifications. The one launched after it was R/2021/437 on 14 Jan 2022, for locking pawl spring of the left hand side door locks might not be greased correctly. You can also see every Mercedes-Benz recall and all recalls launched in 2022.


Source: DVSA recall R/2021/446, launched 13 January 2022. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.