Mercedes-Benz Sprinter 907 Recall R/2022/031: A Temporary Fault With The Automatic Transmission Internal Park Pawl Mechanism May Occur, Who Is Affected And What To Do
- Low
- How serious
- 18 Feb 2022
- Launched
- 5,962
- vehicles in the UK
- SRV2200
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907 vehicles built between 24 May 2018 and 23 June 2020. Fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended. The recall notice describes the fix as: as a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles. You won't usually pay for it.1
What’s Wrong
Fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended.
DVSA's Original Wording
Concern: A TEMPORARY FAULT WITH THE AUTOMATIC TRANSMISSION INTERNAL PARK PAWL MECHANISM MAY OCCUR Defect: On certain vehicles fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended. Remedy: As a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in the park pawl not engaging as intended.
The Fix
The recall notice describes the fix as: as a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Sprinter 907 built between 24 May 2018 and 23 June 2020 may be included. Mercedes-Benz estimates 5,962 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2200 or the DVSA reference R/2022/031. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/024 on 16 Feb 2022, for the communication module might not meet specifications. The one launched after it was R/2022/041 on 18 Feb 2022, for on certain models with an OM654 classic diesel engine the crankshaft might not correspond…. You can also see every Mercedes-Benz recall and all recalls launched in 2022.
Source: DVSA recall R/2022/031, launched 18 February 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.