Mercedes-Benz Sprinter 907 Recall R/2022/365: On Affected Vehicles A Component Of The Park Pawl System May Suffer Extraordinary Wear Due…, Who Is Affected And What To Do
- Low
- How serious
- 9 Feb 2023
- Launched
- 5,993
- vehicles in the UK
- SRV2300
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907 vehicles built between 24 May 2018 and 23 June 2020. A component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely. The dealer will update the software of various control units. You won't usually pay for it.1
What’s Wrong
A component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
DVSA's Original Wording
Concern: On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely. Defect: On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely. Remedy: Update the software of various control units.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
The Fix
The dealer will update the software of various control units. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Sprinter 907 built between 24 May 2018 and 23 June 2020 may be included. Mercedes-Benz estimates 5,993 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2300 or the DVSA reference R/2022/365. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/007 on 7 Feb 2023, for on affected vehicles certain climatic conditions could over time lead to chemical…. The one launched after it was R/2022/366 on 9 Feb 2023, for on affected vehicles a component of the park pawl system may suffer extraordinary wear due…. You can also see every Mercedes-Benz recall and all recalls launched in 2023.
Source: DVSA recall R/2022/365, launched 9 February 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.