Nissan Townstar Recall R/2025/368: Townstar Van (XFK) Rear Door Striker, Who Is Affected And What To Do
- Book soon
- How serious
- 6 Oct 2025
- Launched
- 6,405
- vehicles in the UK
- PN5CD
- Manufacturer’s campaign code
Nissan recalled Townstar vehicles built between 5 February 2021 and 16 May 2025. There is a risk of head contact with the rear door latch. The dealer will installation of a cover to the striker bar to protect the customer from the sharp edge. You won't usually pay for it.1
What’s Wrong
There is a risk of head contact with the rear door latch. Due to the sharp edges of the door latch there is a risk of injury when head contact occurs.
DVSA's Original Wording
Concern: Townstar Van (XFK) Rear Door Striker Defect: For affected vehicles there is a risk of head contact with the rear door latch. Due to the sharp edges of the door latch there is a risk of injury when head contact occurs. Remedy: Installation of a cover to the striker bar to protect the customer from the sharp edge.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: townstar van (XFK) rear door striker.
The Fix
The dealer will installation of a cover to the striker bar to protect the customer from the sharp edge.
Are You Affected?
Townstar built between 5 February 2021 and 16 May 2025 may be included. Nissan estimates 6,405 vehicles in the UK. Enter your registration to check, then confirm by VIN with Nissan, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Nissan.
- Book with any franchised Nissan dealer, quoting the campaign code PN5CD or the DVSA reference R/2025/368. See how to get a Nissan recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| TownstarTownstar van (XFK) back door hinge pin | Book soon | R/2025/367 | |
| QashqaiQASHQAI J12 lithium ion battery | Urgent | R/2026/290 | |
| JukeJuke (F16) right hand rear door | Book soon | R/2024/179 | |
| QashqaiOn affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operated | Book soon | R/2023/232 | |
| JukeThe rear seat back may not be securely latched when returned to the upright position after folding | Book soon | R/2021/345 |
This is one of 162 Nissan recalls in DVSA’s data. The Nissan recall launched before it was R/2025/367 on 17 Sep 2025, for townstar van (XFK) back door hinge pin. The one launched after it was R/2025/424 on 20 Oct 2025, for qashqai (J12) fuel pipe. You can also see every Nissan recall, all recalls launched in 2025 and door and latch recalls across every make.
Source: DVSA recall R/2025/368, launched 6 October 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.