RAM 1500 Pickup (Dt), 2500 Pickup (Dj), 3500 Pickup (Df) Recall R/2023/321: Rear View Camera Visibility, Who Is Affected And What To Do
- Book soon
- How serious
- 15 Dec 2023
- Launched
- Not stated
- vehicles in the UK
- 97A
- Manufacturer’s campaign code
RAM recalled 1500 Pickup (dt), 2500 Pickup (dj), 3500 Pickup (df) vehicles built between 1 January 2017 and 28 August 2023. Some vehicles may have been built with an incompatible rear view camera system and radio combination that may prevent the rear-view image from displaying during a reversing event under certain conditions. The dealer will update of the radio software. You won't usually pay for it.1
What’s Wrong
Some vehicles may have been built with an incompatible rear view camera system and radio combination that may prevent the rear-view image from displaying during a reversing event under certain conditions.
DVSA's Original Wording
Concern: Rear view camera visibility Defect: Affected vehicles may have been built with an incompatible rear view camera system and radio combination that may prevent the rear-view image from displaying during a reversing event under certain conditions. Remedy: Update of the radio software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: rear view camera visibility.
The Fix
The dealer will update of the radio software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
1500 Pickup (dt), 2500 Pickup (dj), 3500 Pickup (df) built between 1 January 2017 and 28 August 2023 may be included. DVSA’s data does not give the number of UK vehicles affected. Enter your registration to check, then confirm by VIN with RAM, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with RAM.
- Book with any franchised RAM dealer, quoting the campaign code 97A or the DVSA reference R/2023/321. See how to get a RAM recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| 1500 Pickup (dt)RAM 1500 Pickup. Front wheel bearing encoder ring | Urgent | R/2025/506 | |
| 1500 Pickup (dt), 2500 Pickup (dj), 3500 CAB (df), Promaster (vf)Rearview camera visibility | Book soon | R/2024/358 | |
| 2500 Pickup (dj), 3500 CAB (df)Anti-lock brake system module | Urgent | R/2024/375 | |
| 1500 Pickup (dt)RAM 1500 Pickup steering column control module (SCCM) internal failure | Urgent | R/2024/332 | |
| 1500 Pickup (ds), 2500 Pickup (dj), 3500 10K LB CAB Chassis, 3500 Cab/chassis (dd) and 2 moreMalfunctioning steering column control module (SCCM) | Urgent | R/2024/143 |
This is one of 28 RAM recalls in DVSA’s data. The RAM recall launched before it was R/2023/090 on 15 Aug 2023, for on certain vehicles equipped with a Trailer Reverse Steering Control Module (TRSCM) the…. The one launched after it was R/2023/324 on 15 Dec 2023, for powertrain control module software. You can also see every RAM recall and all recalls launched in 2023.
Source: DVSA recall R/2023/321, launched 15 December 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.