Renault Master IV Recall R/2025/321: Steering Box And The Steering Column Intermediate Shaft, Who Is Affected And What To Do
- Urgent
- How serious
- 18 Aug 2025
- Launched
- 13
- vehicles in the UK
- 0EX2
- Manufacturer’s campaign code
Renault recalled Master IV vehicles built between 30 April 2024 and 16 May 2025. There is an issue involving the steering gear in the area of the torque sensor for where damage or cracking cannot be ruled out. The dealer will replace the the steering box and the steering column intermediate shaft. You won't usually pay for it.1
What’s Wrong
There is an issue involving the steering gear in the area of the torque sensor for where damage or cracking cannot be ruled out. The consequences are that loss of assistance or in some cases loss of control.
DVSA's Original Wording
Concern: Steering box and the steering column intermediate shaft Defect: For affected vehicles there is an issue involving the steering gear in the area of the torque sensor for where damage or cracking cannot be ruled out. The consequences are that loss of assistance or in some cases loss of control. Remedy: Replacement of the the steering box and the steering column intermediate shaft.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: steering box and the steering column intermediate shaft.
The Fix
The dealer will replace the the steering box and the steering column intermediate shaft.
Are You Affected?
Master IV built between 30 April 2024 and 16 May 2025 may be included. Renault estimates 13 vehicles in the UK. Enter your registration to check, then confirm by VIN with Renault, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Renault.
- Book with any franchised Renault dealer, quoting the campaign code 0EX2 or the DVSA reference R/2025/321. See how to get a Renault recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| ArkanaOver heating of an internal component in the electric power steering | Urgent | R/2022/045 | |
| Clio V'power steering failure' message displayed on dashboard | Urgent | R/2020/023 | |
| MasterPower steering warning lamp may not illuminate | Urgent | R/2018/143 | |
| MasterSteering column joint may not be secure | Stop driving | R/2018/079 | |
| KangooSteering column housing may crack | Urgent | R/2017/110 |
This is one of 196 Renault recalls in DVSA’s data. The Renault recall launched before it was R/2025/032 on 28 Jan 2025, for rear door hinges. The one launched after it was R/2025/254 on 1 Sep 2025, for rear door top door strikers. You can also see every Renault recall, all recalls launched in 2025 and steering recalls across every make.
Source: DVSA recall R/2025/321, launched 18 August 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.