Rolls-Royce Ghost, Ghost Extended Wheelbase Recall R/2022/247: Emergency Call (Ecall) Function Is Not Available, Who Is Affected And What To Do
- Book soon
- How serious
- 12 Aug 2022
- Launched
- 28
- vehicles in the UK
- 00 84 11 02 00
- Manufacturer’s campaign code
Rolls-Royce recalled Ghost, Ghost Extended Wheelbase vehicles built between 3 March 2022 and 14 June 2022. Due to a coding error during production affected vehicles received an incorrect option code that blocks connected services. The dealer will install a new vehicle order on affected vehicles to unblock connected services (including eCall). You won't usually pay for it.1
What’s Wrong
Due to a coding error during production affected vehicles received an incorrect option code that blocks connected services. As a result the Emergency call (eCall) function is not available.
DVSA's Original Wording
Concern: EMERGENCY CALL (eCall) FUNCTION IS NOT AVAILABLE Defect: Due to a coding error during production affected vehicles received an incorrect option code that blocks connected services. As a result the Emergency call (eCall) function is not available. Remedy: A new vehicle order will be installed on affected vehicles to unblock connected services (including eCall).
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: emergency call (ecall) function is not available.
The Fix
The dealer will install a new vehicle order on affected vehicles to unblock connected services (including eCall).
Are You Affected?
Ghost, Ghost Extended Wheelbase built between 3 March 2022 and 14 June 2022 may be included. Rolls-Royce estimates 28 vehicles in the UK. Enter your registration to check, then confirm by VIN with Rolls-Royce, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Rolls-Royce.
- Book with any franchised Rolls-Royce dealer, quoting the campaign code 00 84 11 02 00 or the DVSA reference R/2022/247. See how to get a Rolls-Royce recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Ghost, Ghost Black Badges, Ghost ExtendedAffected vehicles manufactured with instrument single layer tempered glass may in certain conditions break | Low | R/2023/275 | |
| Cullinan, GhostThe fuel tank feed line connection may not be fitted correctly | Urgent | R/2022/097 | |
| GhostThe auxilliary water pump's electronic circuit board can lead to short circuit | Urgent | R/2019/058 | |
| GhostHead airbag may not deploy correctly | Urgent | R/2018/037 | |
| GhostFront airbags and belt tensioners may not be triggered in a collison | Urgent | R/2016/266 |
This is one of 21 Rolls-Royce recalls in DVSA’s data. The Rolls-Royce recall launched before it was R/2022/097 on 4 Apr 2022, for the fuel tank feed line connection may not be fitted correctly. The one launched after it was R/2023/275 on 6 Oct 2023, for affected vehicles manufactured with instrument single layer tempered glass may in certain…. You can also see every Rolls-Royce recall and all recalls launched in 2022.
Source: DVSA recall R/2022/247, launched 12 August 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.