Toyota Avensis Recall R/2004/066: Wear Of The Intermediate Shaft Spline, Who Is Affected And What To Do
- Urgent
- How serious
- 5 May 2004
- Launched
- 10,627
- vehicles in the UK
- SR60582
- Manufacturer’s campaign code
Toyota recalled Avensis vehicles built between 15 January 2003 and 5 November 2003. It is possible on certain Avensis models fitted with Electric Motor assisted Power Steering (EMPS) that the intermediate steering shaft was incorrectly assembled this can result in premature wear of the shaft splines. The dealer will inspect and if necessary replace the intermediate steering shaft. You won't usually pay for it.1
What’s Wrong
It is possible on certain Avensis models fitted with Electric Motor assisted Power Steering (EMPS) that the intermediate steering shaft was incorrectly assembled this can result in premature wear of the shaft splines. This is identified by the abnormal noise produced however if the vehicle continues to be driven in this condition it may become difficult or in the worst case impossible to steer.
DVSA's Original Wording
Concern: STEERING - WEAR OF THE INTERMEDIATE SHAFT SPLINE Defect: It is possible on certain Avensis models fitted with Electric Motor assisted Power Steering (EMPS) that the intermediate steering shaft was incorrectly assembled this can result in premature wear of the shaft splines. This is identified by the abnormal noise produced however if the vehicle continues to be driven in this condition it may become difficult or in the worst case impossible to steer. Remedy: Inspect and if necessary replace the intermediate steering shaft.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in premature wear of the shaft splines.
The Fix
The dealer will inspect and if necessary replace the intermediate steering shaft.
Are You Affected?
Avensis built between 15 January 2003 and 5 November 2003 may be included. Toyota estimates 10,627 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code SR60582 or the DVSA reference R/2004/066. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| AvensisDriver's air bag inflator may rupture upon deployment | Urgent | R/2022/346 | |
| Auris, Avensis, Corolla, RAV4There is a possibility that the exhaust gas recirculation cooler could develop an internal coolant leak | Low | R/2021/104 | |
| Auris, Avensis, RAV4, VersoIncorrect tightening torque was possibly applied during previous injector removal or replacement | Low | R/2018/378 | |
| Auris, Avensis, CorollaA potential crack could develop in the fuel evaporative emission control unit mounted in the fuel tank | Urgent | R/2018/340 | |
| Avensis, Avensis Verso, Corolla, YarisFront passenger air bag inflators containing degraded propellant may result in an inflator rupture | Urgent | R/2018/307 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2003/124 on 3 Dec 2003, for the front seat belt installation may be loose. The one launched after it was R/2004/163 on 11 Oct 2004, for vsc warning light may illuminate and the system stop working. You can also see every Toyota recall, all recalls launched in 2004 and steering recalls across every make.
Source: DVSA recall R/2004/066, launched 5 May 2004. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.