Vauxhall Astra L Recall R/2024/236: Vauxhall Astra L E-call Not Working Due To Duplicate IMEI, Who Is Affected And What To Do
- Book soon
- How serious
- 29 May 2024
- Launched
- 4
- vehicles in the UK
- KL1-241300EE
- Manufacturer’s campaign code
Vauxhall recalled Astra L vehicles built between 3 May 2023 and 25 May 2023. Equipped with E-call the device may not function when trying to connect to E-Call (Emergency Call) and B-Call (Breakdown Call) due to incorrect BSRF (On-board radiocommunication transmitter) configuration and as a result does not comply with regulatory requirements. The dealer will check and replace the Radio frequency connectivity box. You won't usually pay for it.1
What’s Wrong
Equipped with E-call the device may not function when trying to connect to E-Call (Emergency Call) and B-Call (Breakdown Call) due to incorrect BSRF (On-board radiocommunication transmitter) configuration and as a result does not comply with regulatory requirements.
DVSA's Original Wording
Concern: Vauxhall Astra L E-call not working due to duplicate IMEI Defect: On affected vehicles equipped with E-call the device may not function when trying to connect to E-Call (Emergency Call) and B-Call (Breakdown Call) due to incorrect BSRF (On-board radiocommunication transmitter) configuration and as a result does not comply with regulatory requirements. Remedy: Check and replace the Radio frequency connectivity box.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vauxhall Astra L E-call not working due to duplicate IMEI.
The Fix
The dealer will check and replace the Radio frequency connectivity box.
Are You Affected?
Astra L built between 3 May 2023 and 25 May 2023 may be included. Vauxhall estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Vauxhall, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Vauxhall.
- Book with any franchised Vauxhall dealer, quoting the campaign code KL1-241300EE or the DVSA reference R/2024/236. See how to get a Vauxhall recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Astra LVSM software- SLI performance | Low | R/2026/169 | |
| Astra L, GrandlandVSM software Interior door handles | Book soon | R/2026/227 | |
| Astra LRisk of wrong fuel pipe routing | Urgent | R/2026/196 | |
| Astra LVSM software missing AEB telltale in case of blind camera | Urgent | R/2025/544 | |
| Astra L, Corsa, Grandland, MokkaVauxhall fuel pipe | Urgent | R/2025/282 |
This is one of 300 Vauxhall recalls in DVSA’s data. The Vauxhall recall launched before it was R/2024/215 on 7 May 2024, for ground Connections. The one launched after it was R/2024/271 on 1 Jul 2024, for vauxhall Grandland PHEV traction battery. You can also see every Vauxhall recall and all recalls launched in 2024.
Source: DVSA recall R/2024/236, launched 29 May 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.