Audi A8 Recall R/2018/111: The Retaining Clip In The Active Head Restraint Assembly May Not Be Installed, Who Is Affected And What To Do

DVSA reference R/2018/111, campaign code 72H4. Data updated daily from DVSA.

Low
How serious
24 Apr 2018
Launched
6
vehicles in the UK
72H4
Manufacturer’s campaign code

Audi recalled A8 vehicles built between 1 January 2018 and 31 January 2018. With active head restraints the retaining clip which holds the extendible part of the head restraint in its end position may not have been installed. The recall notice describes the fix as: manufacturer to recall all affected vehicles to check for missing clip and replace if necessary. You won't usually pay for it.1

What’s Wrong

With active head restraints the retaining clip which holds the extendible part of the head restraint in its end position may not have been installed.

DVSA's Original Wording

Concern: THE RETAINING CLIP IN THE ACTIVE HEAD RESTRAINT ASSEMBLY MAY NOT BE INSTALLED Defect: On vehicles with active head restraints the retaining clip which holds the extendible part of the head restraint in its end position may not have been installed. Remedy: Manufacturer to recall all affected vehicles to check for missing clip and replace if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the retaining clip in the active head restraint assembly may not be installed.

The Fix

The recall notice describes the fix as: manufacturer to recall all affected vehicles to check for missing clip and replace if necessary.

Are You Affected?

A8 built between 1 January 2018 and 31 January 2018 may be included. Audi estimates 6 vehicles in the UK. Enter your registration to check, then confirm by VIN with Audi, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Audi.
  2. Book with any franchised Audi dealer, quoting the campaign code 72H4 or the DVSA reference R/2018/111. See how to get a Audi recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
A8, Q7, Q8Software update for battery control unitUrgentR/2025/441
A8Replacing front suspension linkBook soonR/2024/310
A6, A7, A8The mesh size of the oil strainer in the oil supply for both turbochargers is too smallLowR/2022/132
A4, A5, A6, A8 and 4 moreFollowing a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without this being noticedBook soonR/2022/036
A4, A6, A8, TTFunction of the driver airbag might be restricted due to its ageUrgentR/2021/330

This is one of 158 Audi recalls in DVSA’s data. The Audi recall launched before it was R/2018/061 on 7 Mar 2018, for starter motor may malfunction and overheat. The one launched after it was R/2018/086 on 30 Apr 2018, for aluminium trim may partly detach from loudspeaker trim in doors and cause injury to…. You can also see every Audi recall and all recalls launched in 2018.


Source: DVSA recall R/2018/111, launched 24 April 2018. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.