Audi A3, Q2 Recall R/2018/338: The Mounting For The Head Restraint Is Not Correctly Welded To The Outer Backrest Frame…, Who Is Affected And What To Do

DVSA reference R/2018/338, campaign code 72H9. Data updated daily from DVSA.

Low
How serious
30 Nov 2018
Launched
147
vehicles in the UK
72H9
Manufacturer’s campaign code

Audi recalled A3, Q2 vehicles built between 21 May 2018 and 3 September 2018. The rear back rest head restraint mounting is not correctly welded. The dealer will check and replace rear back rest frame if required. You won't usually pay for it.1

What’s Wrong

The rear back rest head restraint mounting is not correctly welded.

DVSA's Original Wording

Concern: THE MOUNTING FOR THE HEAD RESTRAINT IS NOT CORRECTLY WELDED TO THE OUTER BACKREST FRAME FOR THE REAR SEAT Defect: The rear back rest head restraint mounting is not correctly welded. Remedy: Check and replace rear back rest frame if required.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the mounting for the head restraint is not correctly welded to the outer backrest frame for the rear seat.

The Fix

The dealer will check and replace rear back rest frame if required.

Are You Affected?

A3, Q2 built between 21 May 2018 and 3 September 2018 may be included. Audi estimates 147 vehicles in the UK. Enter your registration to check, then confirm by VIN with Audi, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Audi.
  2. Book with any franchised Audi dealer, quoting the campaign code 72H9 or the DVSA reference R/2018/338. See how to get a Audi recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
A3, A4, A4 Cabrio, A5 and 3 moreStop-drive TAKATA PSANStop drivingR/2025/387
A3, A4Replacing TAKATA driver airbagUrgentR/2024/312
A3, Q2On affected vehicles an electrical connector for the power supply for the fuse carrier in the interior of the vehicle may have not been installed correctlyLowR/2023/254
A3Restraining capacity of the belt system for the front seats may be lower than intended in the event of an accidentLowR/2022/303
A3, Q3The bolted connection on the input rod between the electromechanical brake servo and brake pedal can be come looseUrgentR/2021/323

This is one of 158 Audi recalls in DVSA’s data. The Audi recall launched before it was R/2018/295 on 25 Oct 2018, for the electro-mechanical parking brake may be released while the clutch pedal is being…. The one launched after it was R/2018/365 on 14 Dec 2018, for passenger airbag module bolts securing to the dash panel may be insufficiently tightened. You can also see every Audi recall and all recalls launched in 2018.


Source: DVSA recall R/2018/338, launched 30 November 2018. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.