Audi Q7 Recall R/2019/395: Overheating Can Occur In The Area Of The Interior Mirror On The Windscreen, Who Is Affected And What To Do
- Urgent
- How serious
- 19 Nov 2019
- Launched
- 2,390
- vehicles in the UK
- 90N7
- Manufacturer’s campaign code
Audi recalled Q7 vehicles built between 1 August 2019 and 14 November 2019. Major overheating can occur in the area of the interior mirror on the windscreen due to the heating element of the front camera. The dealer will replace the backlight masking screen of the front camera and a software update carried out. You won't usually pay for it.1
What’s Wrong
Major overheating can occur in the area of the interior mirror on the windscreen due to the heating element of the front camera.
DVSA's Original Wording
Concern: OVERHEATING CAN OCCUR IN THE AREA OF THE INTERIOR MIRROR ON THE WINDSCREEN Defect: Major overheating can occur in the area of the interior mirror on the windscreen due to the heating element of the front camera. Remedy: The backlight masking screen of the front camera must be replaced and a software update carried out.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: overheating can occur in the area of the interior mirror on the windscreen.
The Fix
The dealer will replace the backlight masking screen of the front camera and a software update carried out. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Q7 built between 1 August 2019 and 14 November 2019 may be included. Audi estimates 2,390 vehicles in the UK. Enter your registration to check, then confirm by VIN with Audi, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Audi.
- Book with any franchised Audi dealer, quoting the campaign code 90N7 or the DVSA reference R/2019/395. See how to get a Audi recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| A8, Q7, Q8Software update for battery control unit | Urgent | R/2025/441 | |
| Q7, Q8The function of the side airbag may be restricted due to the airbag not being sufficiently secured to the front left seat frame | Urgent | R/2024/018 | |
| Q3, Q7, Q8A weld seam on the outer backrest frame of the front seats may not have been made correctly | Low | R/2023/331 | |
| A4, A5, A6, A8 and 4 moreFollowing a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without this being noticed | Book soon | R/2022/036 | |
| A4, A5, A6, A8 and 4 moreRear axle suspension links nuts do not meet specifications | Book soon | R/2021/236 |
This is one of 158 Audi recalls in DVSA’s data. The Audi recall launched before it was R/2019/363 on 23 Oct 2019, for the collar of the wheel arch cover can become detached. The one launched after it was R/2020/114 on 24 Jan 2020, for fluid may leak out of the return hose for the hydraulic power steering. You can also see every Audi recall, all recalls launched in 2019 and fire risk recalls across every make.
Source: DVSA recall R/2019/395, launched 19 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.