Citroën Xsara Recall R/2000/100: Suspension Ball Joint May Disengage, Who Is Affected And What To Do
- Book soon
- How serious
- 25 Sep 2000
- Launched
- 3,648
- vehicles in the UK
- R/2000/100
- DVSA reference
Citroën recalled Xsara vehicles built between 1 July 2000 and 31 August 2000. Due to incorrect machining of the suspension ball joint clamp bolt hole on the pivot the ball joint may disengage. The dealer will check and replace pivot if necessary. You won't usually pay for it.1
What’s Wrong
Due to incorrect machining of the suspension ball joint clamp bolt hole on the pivot the ball joint may disengage.
DVSA's Original Wording
Concern: SUSPENSION BALL JOINT MAY DISENGAGE Defect: There is a possibility that due to incorrect machining of the suspension ball joint clamp bolt hole on the pivot the ball joint may disengage. Remedy: Recall affected vehicles and check and replace pivot if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: suspension ball joint may disengage.
The Fix
The dealer will check and replace pivot if necessary.
Are You Affected?
Xsara built between 1 July 2000 and 31 August 2000 may be included. Citroën estimates 3,648 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the DVSA reference R/2000/100. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Berlingo, Picasso, XsaraRear damper may become insecure | Book soon | R/2009/099 | |
| XsaraSeatbelt restraining ability may be affected | Urgent | R/2008/196 | |
| XsaraAccelerator pedal may work loose | Low | R/2008/091 | |
| XsaraBrake servo vacuum pipe may detach | Urgent | R/2003/103 | |
| XsaraPotential loss of brake vacuum assistance | Urgent | R/2000/121 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2000/040 on 12 Apr 2000, for the passenger air bag might remain active when the deactivate mode has been selected. The one launched after it was R/2000/121 on 20 Nov 2000, for potential loss of brake vacuum assistance. You can also see every Citroën recall, all recalls launched in 2000 and suspension recalls across every make.
Source: DVSA recall R/2000/100, launched 25 September 2000. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.