Citroën C8 Recall R/2003/120: Electrical Signal Could Neutralise The Sliding Door Safety Lock, Who Is Affected And What To Do
- Book soon
- How serious
- 18 Jul 2003
- Launched
- 269
- vehicles in the UK
- XPB
- Manufacturer’s campaign code
Citroën recalled C8 vehicles built between 25 April 2002 and 12 December 2002. When the vehicle is moving an electrical signal could neutralise the sliding door safety lock and allow the door to open unintentionally. The dealer will fit a replacement electronic control unit to the door. You won't usually pay for it.1
What’s Wrong
When the vehicle is moving an electrical signal could neutralise the sliding door safety lock and allow the door to open unintentionally.
DVSA's Original Wording
Concern: ELECTRICAL SIGNAL COULD NEUTRALISE THE SLIDING DOOR SAFETY LOCK. Defect: When the vehicle is moving an electrical signal could neutralise the sliding door safety lock and allow the door to open unintentionally. Remedy: Fit a replacement electronic control unit to the door.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: electrical signal could neutralise the sliding door safety lock.
The Fix
The dealer will fit a replacement electronic control unit to the door.
Are You Affected?
C8 built between 25 April 2002 and 12 December 2002 may be included. Citroën estimates 269 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code XPB or the DVSA reference R/2003/120. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C4, C4 Picasso, C5, C8 and 3 moreFuel may leak | Urgent | R/2015/243 | |
| C8, Dispatch IIILoss of steering | Urgent | R/2013/099 | |
| C8, Dispatch IIITyre may deflate | Book soon | R/2012/042 | |
| C8, Dispatch IIIPower steering assistance may fail | Urgent | R/2011/082 | |
| C4, C4 Picasso, C8, Dispatch IIIFuel may leak | Urgent | R/2011/018 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2003/103 on 23 Jun 2003, for brake servo vacuum pipe may detach. The one launched after it was R/2003/121 on 18 Jul 2003, for water ingress into the airbag ECU. You can also see every Citroën recall, all recalls launched in 2003 and door and latch recalls across every make.
Source: DVSA recall R/2003/120, launched 18 July 2003. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.