Citroën C8, Dispatch III Recall R/2013/099: Loss Of Steering, Who Is Affected And What To Do
- Urgent
- How serious
- 2 Sep 2013
- Launched
- 37
- vehicles in the UK
- MXL
- Manufacturer’s campaign code
Citroën recalled C8, Dispatch III vehicles built between 15 June 2011 and 14 November 2011. The steering column to steering wheel shaft may not have been assembled correctly. The recall notice describes the fix as: that are likely to be affected to check and where necessary refit the steering column correctly to the steering wheel shaft. You won't usually pay for it.1
What’s Wrong
The steering column to steering wheel shaft may not have been assembled correctly. If not corrected noise and play will become apparent and if these warnings are not acted on eventually steering control could be lost.
DVSA's Original Wording
Concern: LOSS OF STEERING Defect: The steering column to steering wheel shaft may not have been assembled correctly. If not corrected noise and play will become apparent and if these warnings are not acted on eventually steering control could be lost. Remedy: Recall the vehicles that are likely to be affected to check and where necessary refit the steering column correctly to the steering wheel shaft.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: loss of steering.
The Fix
The recall notice describes the fix as: that are likely to be affected to check and where necessary refit the steering column correctly to the steering wheel shaft.
Are You Affected?
C8, Dispatch III built between 15 June 2011 and 14 November 2011 may be included. Citroën estimates 37 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MXL or the DVSA reference R/2013/099. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Dispatch IIIOn the affected vehicles it is possible that a crack could develop over time on the counterweight supports located under the rear floor | Low | R/2019/296 | |
| C4, C4 Picasso, C5, C8 and 3 moreFuel may leak | Urgent | R/2015/243 | |
| Dispatch IIIFuel may leak | Urgent | R/2014/164 | |
| Dispatch IIIWiper motor may fail | Book soon | R/2014/001 | |
| Dispatch IIIBraking efficiency may be affected | Urgent | R/2014/004 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2013/068 on 7 Jun 2013, for rear screen may detach. The one launched after it was R/2013/108 on 27 Sep 2013, for fuel may leak onto engine. You can also see every Citroën recall, all recalls launched in 2013 and steering recalls across every make.
Source: DVSA recall R/2013/099, launched 2 September 2013. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.