Citroën C4 Cactus Recall R/2017/271: Bonnet Striker May Be Insecure, Who Is Affected And What To Do
- Book soon
- How serious
- 5 Oct 2017
- Launched
- 16,984
- vehicles in the UK
- GBP
- Manufacturer’s campaign code
Citroën recalled C4 Cactus vehicles built between 9 September 2015 and 16 May 2017. The striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. The recall notice describes the fix as: on affected vehicles inspect and if requiredfit an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases it may be necessary to replace the bonnet. You won't usually pay for it.1
What’s Wrong
The striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. This can lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet.
DVSA's Original Wording
Concern: BONNET STRIKER MAY BE INSECURE Defect: The striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. This can lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet. Remedy: On affected vehicles inspect and if requiredfit an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases it may be necessary to replace the bonnet.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet.
The Fix
The recall notice describes the fix as: on affected vehicles inspect and if requiredfit an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases it may be necessary to replace the bonnet.
Are You Affected?
C4 Cactus built between 9 September 2015 and 16 May 2017 may be included. Citroën estimates 16,984 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GBP or the DVSA reference R/2017/271. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Berlingo V3, C3 Aircross V2, C3 V4, C4 Cactus and 3 moreOn the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil | Urgent | R/2023/046 | |
| Berlingo V3, C3 Aircross V2, C3 V4, C4 Cactus and 4 moreOn the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil | Urgent | R/2023/036 | |
| Berlingo V3, C3 V3, C3 V4, C4 Cactus and 4 moreThe brake vacuum pump may be affected by material detaching from the timing belt | Urgent | R/2020/327 | |
| C4 CactusThe fitting of the rear left brake pipe may not be correct to specification | Urgent | R/2019/384 | |
| Berlingo, C4 Cactus, DS7A plastic component inside the exhaust line could damage the diesel particle filter | Low | R/2019/137 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2017/269 on 22 Sep 2017, for starter motor supply wiring harness may become damaged. The one launched after it was R/2017/289 on 26 Oct 2017, for corrosion within the tailgate strut assembly could cause the strut to fail. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2017 and door and latch recalls across every make.
Source: DVSA recall R/2017/271, launched 5 October 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.