Citroën C4 Recall R/2017/289: Corrosion Within The Tailgate Strut Assembly Could Cause The Strut To Fail, Who Is Affected And What To Do
- Book soon
- How serious
- 26 Oct 2017
- Launched
- 11
- vehicles in the UK
- GDT
- Manufacturer’s campaign code
Citroën recalled C4 vehicles. Non-conformity of a tailgate strut internal component may allow corrosion to develop. The recall notice describes the fix as: on affected vehicles replace the struts. You won't usually pay for it.1
What’s Wrong
Non-conformity of a tailgate strut internal component may allow corrosion to develop. This may cause the strut to fail and the tailgate may not be held open.
DVSA's Original Wording
Concern: CORROSION WITHIN THE TAILGATE STRUT ASSEMBLY COULD CAUSE THE STRUT TO FAIL Defect: Non-conformity of a tailgate strut internal component may allow corrosion to develop. This may cause the strut to fail and the tailgate may not be held open. Remedy: On affected vehicles replace the struts.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the strut to fail and the tailgate may not be held open.
The Fix
The recall notice describes the fix as: on affected vehicles replace the struts.
Are You Affected?
C4 may be included. Citroën estimates 11 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GDT or the DVSA reference R/2017/289. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 | |
| C4, DS5Citroen C4 citroen DS5 driver airbag (Takata) | Stop driving | R/2025/300 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 | |
| Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chain | Low | R/2025/247 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2017/271 on 5 Oct 2017, for bonnet striker may be insecure. The one launched after it was R/2017/290 on 26 Oct 2017, for ingress of water and corrosion may cause the wiper motor to fail. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2017 and door and latch recalls across every make.
Source: DVSA recall R/2017/289, launched 26 October 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.