Citroën C4 Aircross Recall R/2019/068: The Battery Charge Program May Not Be Correct To Specification, Who Is Affected And What To Do
- Low
- How serious
- 27 Feb 2019
- Launched
- 2
- vehicles in the UK
- GQN
- Manufacturer’s campaign code
Citroën recalled C4 Aircross vehicles built between 25 November 2011 and 1 April 2015. The battery charge program may not be correct to specification. The dealer will update the Stop Start function management software. You won't usually pay for it.1
What’s Wrong
The battery charge program may not be correct to specification.
DVSA's Original Wording
Concern: THE BATTERY CHARGE PROGRAM MAY NOT BE CORRECT TO SPECIFICATION Defect: The battery charge program may not be correct to specification. Remedy: Updating the Stop Start function management software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the battery charge program may not be correct to specification.
The Fix
The dealer will update the Stop Start function management software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C4 Aircross built between 25 November 2011 and 1 April 2015 may be included. Citroën estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GQN or the DVSA reference R/2019/068. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-Crosser, C4 AircrossAncillaries belt tensioner mounting may not be correct to specification | Low | R/2018/348 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/053 on 12 Feb 2019, for the wires in one of the connectors of the seats position sensor may not be correct to…. The one launched after it was R/2019/133 on 25 Apr 2019, for a component of the handbrake mechanism may not be correct to specification. You can also see every Citroën recall, the Citroën C4 recall history and all recalls launched in 2019.
Source: DVSA recall R/2019/068, launched 27 February 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.