Citroën C-Crosser, C4 Aircross Recall R/2018/348: Ancillaries Belt Tensioner Mounting May Not Be Correct To Specification, Who Is Affected And What To Do
- Low
- How serious
- 4 Dec 2018
- Launched
- 9
- vehicles in the UK
- GMH
- Manufacturer’s campaign code
Citroën recalled C-Crosser, C4 Aircross vehicles built between 20 March 2008 and 13 December 2011. Ancillaries drive belt tensioner mounting may not be correct to specification. The dealer will check and if necessary replace the ancillaries drive belt tensioner. You won't usually pay for it.1
What’s Wrong
Ancillaries drive belt tensioner mounting may not be correct to specification.
DVSA's Original Wording
Concern: ANCILLARIES BELT TENSIONER MOUNTING MAY NOT BE CORRECT TO SPECIFICATION Defect: Ancillaries drive belt tensioner mounting may not be correct to specification. Remedy: Check and if necessary replace the ancillaries drive belt tensioner.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: ancillaries belt tensioner mounting may not be correct to specification.
The Fix
The dealer will check and if necessary replace the ancillaries drive belt tensioner.
Are You Affected?
C-Crosser, C4 Aircross built between 20 March 2008 and 13 December 2011 may be included. Citroën estimates 9 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GMH or the DVSA reference R/2018/348. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C4 AircrossThe battery charge program may not be correct to specification | Low | R/2019/068 | |
| C-CrosserAdhesive used to fix sunroof glass assembly to outer frame may not be to correct specification | Low | R/2018/344 | |
| C-CrosserWater ingress may cause windscreen wiper motor to fail | Book soon | R/2018/114 | |
| C-CrosserMalfunction causing instrument panel functions to become inoperable | Book soon | R/2015/161 | |
| C-CrosserLoss of power steering assistance | Urgent | R/2014/125 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2018/344 on 4 Dec 2018, for adhesive used to fix sunroof glass assembly to outer frame may not be to correct…. The one launched after it was R/2018/359 on 12 Dec 2018, for the bonding of the rear door window glass to the hinge assemblies may not conform to…. You can also see every Citroën recall, the Citroën C4 recall history and all recalls launched in 2018.
Source: DVSA recall R/2018/348, launched 4 December 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.