Citroën C3 V4 Recall R/2021/214: The Front Lower Ball Joint Locating Bolt And Fixing Nut Might Have Been Incorrectly…, Who Is Affected And What To Do

DVSA reference R/2021/214, campaign code HTD. Data updated daily from DVSA.

Low
How serious
9 Jun 2021
Launched
8
vehicles in the UK
HTD
Manufacturer’s campaign code

Citroën recalled C3 V4 vehicles built between 3 January 2020 and 24 March 2021. The front lower ball-joint locating bolt and fixing nut might have been incorrectly tightened or not fitted correctly. The dealer will replace the bolts and fixing nuts that attach both of the front lower ball joints to the front hub assemblies. You won't usually pay for it.1

What’s Wrong

The front lower ball-joint locating bolt and fixing nut might have been incorrectly tightened or not fitted correctly.

DVSA's Original Wording

Concern: THE FRONT LOWER BALL JOINT LOCATING BOLT AND FIXING NUT MIGHT HAVE BEEN INCORRECTLY TIGHTENED OR NOT FITTED CORRECTLY Defect: The front lower ball-joint locating bolt and fixing nut might have been incorrectly tightened or not fitted correctly. Remedy: Replace the bolts and fixing nuts that attach both of the front lower ball joints to the front hub assemblies.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the front lower ball joint locating bolt and fixing nut might have been incorrectly tightened or not fitted correctly.

The Fix

The dealer will replace the bolts and fixing nuts that attach both of the front lower ball joints to the front hub assemblies.

Are You Affected?

C3 V4 built between 3 January 2020 and 24 March 2021 may be included. Citroën estimates 8 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code HTD or the DVSA reference R/2021/214. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chainLowR/2025/247
Berlingo V3, C3 Aircross V2, C3 V4, C4 Cactus and 3 moreOn the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oilUrgentR/2023/046
Berlingo V3, C3 Aircross V2, C3 V4, C4 Cactus and 4 moreOn the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oilUrgentR/2023/036
C3 V4Vehicles may have an incorrect tightening torque on several rear axle component fixingsBook soonR/2022/042
C-Elysee, C3 V4The right-hand side drive shaft outer joint may breakLowR/2021/418

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2021/141 on 14 Apr 2021, for the wheel bolts may have an incomplete thread. The one launched after it was R/2021/238 on 23 Jun 2021, for the operation of the brake vacumn pump may be affected due to material detaching from the…. You can also see every Citroën recall and all recalls launched in 2021.


Source: DVSA recall R/2021/214, launched 9 June 2021. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.