Citroën Berlingo, C3 Aircross, C3 V4 And 3 More Recall R/2025/247: Citroen DV5R Engines Camshaft Chain, Who Is Affected And What To Do

DVSA reference R/2025/247, campaign code NY5-251380CO. Data updated daily from DVSA.

Low
How serious
3 Jul 2025
Launched
47,693
vehicles in the UK
NY5-251380CO
Manufacturer’s campaign code

Citroën recalled Berlingo, C3 Aircross, C3 V4 and 3 more vehicles built between 4 October 2017 and 31 January 2023. Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case. The dealer will update the software to improve oil pressure and reduce wear. You won't usually pay for it.1

What’s Wrong

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

DVSA's Original Wording

Concern: Citroen DV5R Engines Camshaft Chain. Defect: Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case. Remedy: Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could lead to abnormal noise or to a breakage of the chain in the worst case.

The Fix

The dealer will update the software to improve oil pressure and reduce wear. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Berlingo, C3 Aircross, C3 V4 and 3 more built between 4 October 2017 and 31 January 2023 may be included. Citroën estimates 47,693 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code NY5-251380CO or the DVSA reference R/2025/247. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
BerlingoBCM software update: Black screenLowR/2026/337
BerlingoBCM software missing telltale if LKA unavailableLowR/2026/184
C5 AircrossBody height sensorBook soonR/2026/158
SpacetourerBCM softwareLowR/2026/156
C3, C3 AircrossAlarm triggered randomly: BCM softwareLowR/2026/122

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/183 on 13 May 2025, for instrument panel cluster software. The one launched after it was R/2025/283 on 18 Jul 2025, for citroen fuel pipe. You can also see every Citroën recall, the Citroën Berlingo recall history and all recalls launched in 2025.


Source: DVSA recall R/2025/247, launched 3 July 2025. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.