Citroën DS7 Crossback Etense (4X4 PHEV) Recall R/2021/425: eTense Vehicles Equipped With 205/55 R19 97V A Class Michelin Primacy 3 Tyres May…, Who Is Affected And What To Do
- Book soon
- How serious
- 6 Jan 2022
- Launched
- 134
- vehicles in the UK
- HWK
- Manufacturer’s campaign code
Citroën recalled DS7 Crossback Etense (4X4 PHEV) vehicles built between 19 February 2019 and 18 May 2021. ETense vehicles equipped with 205/55 R19 97V A class Michelin Primacy 3 tyres may experience premature wearing of the insides of the rear tyres. The dealer will fit A class tyres of dimension 235/50 R19 103V as well as different wheel rims. You won't usually pay for it.1
What’s Wrong
ETense vehicles equipped with 205/55 R19 97V A class Michelin Primacy 3 tyres may experience premature wearing of the insides of the rear tyres.
DVSA's Original Wording
Concern: DS7 4x4 eTense vehicles equipped with 205/55 R19 97V A class Michelin Primacy 3 tyres may experience premature wearing of the insides of the rear tyres Defect: DS7 4x4 eTense vehicles equipped with 205/55 R19 97V A class Michelin Primacy 3 tyres may experience premature wearing of the insides of the rear tyres. Remedy: Fit A class tyres of dimension 235/50 R19 103V as well as different wheel rims.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: eTense vehicles equipped with 205/55 R19 97V A class Michelin Primacy 3 tyres may experience premature wearing of the insides of the rear tyres.
The Fix
The dealer will fit A class tyres of dimension 235/50 R19 103V as well as different wheel rims.
Are You Affected?
DS7 Crossback Etense (4X4 PHEV) built between 19 February 2019 and 18 May 2021 may be included. Citroën estimates 134 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HWK or the DVSA reference R/2021/425. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| BerlingoCitroen Berlingo (K9) wrong wheel bolts | Book soon | R/2026/006 | |
| BERLINGO4Citroen Berlingo4 ESC software | Book soon | R/2025/453 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 | |
| BerlingoCitroen Berlingo tyre pressure label | Book soon | R/2025/296 | |
| BerlingoAffected vehicles may have a tyre load index reported on the vehicle s CoC lower than the rear axle capacity declared on the VIN label | Book soon | R/2023/250 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2021/418 on 2 Dec 2021, for the right-hand side drive shaft outer joint may break. The one launched after it was R/2022/013 on 13 Jan 2022, for the open circuit detection system could be over sensitive causing a number of operational…. You can also see every Citroën recall and all recalls launched in 2022.
Source: DVSA recall R/2021/425, launched 6 January 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.