Citroën EC4, EDS3 Crossback Recall R/2022/013: The Open Circuit Detection System Could Be Over Sensitive Causing A Number Of Operational…, Who Is Affected And What To Do
- Low
- How serious
- 13 Jan 2022
- Launched
- 194
- vehicles in the UK
- HXT
- Manufacturer’s campaign code
Citroën recalled EC4, EDS3 Crossback vehicles built between 4 May 2019 and 29 September 2020. A possibility that the open circuit detection system could be over-sensitivite causing a number of operational issues including sudden power loss. The recall notice describes the fix as: download the latest software configuration check some electronic units and replace them if necessary. You won't usually pay for it.1
What’s Wrong
A possibility that the open circuit detection system could be over-sensitivite causing a number of operational issues including sudden power loss.
DVSA's Original Wording
Concern: THE OPEN CIRCUIT DETECTION SYSTEM COULD BE OVER SENSITIVE CAUSING A NUMBER OF OPERATIONAL ISSUES Defect: A possibility that the open circuit detection system could be over-sensitivite causing a number of operational issues including sudden power loss. Remedy: Download the latest software configuration check some electronic units and replace them if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause a number of operational issues including sudden power loss.
The Fix
The recall notice describes the fix as: download the latest software configuration check some electronic units and replace them if necessary. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
EC4, EDS3 Crossback built between 4 May 2019 and 29 September 2020 may be included. Citroën estimates 194 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HXT or the DVSA reference R/2022/013. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| EC4The rear suspension spring may become detached from the lower locating cup | Book soon | R/2022/023 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2021/425 on 6 Jan 2022, for eTense vehicles equipped with 205/55 R19 97V A class Michelin Primacy 3 tyres may…. The one launched after it was R/2022/028 on 31 Jan 2022, for electrical harness could move from original position and weaken the harness. You can also see every Citroën recall and all recalls launched in 2022.
Source: DVSA recall R/2022/013, launched 13 January 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.