Citroën C5X Recall R/2026/229: vSM Software Interior Door Handles, Who Is Affected And What To Do
- Book soon
- How serious
- 3 Jun 2026
- Launched
- 131
- vehicles in the UK
- GX2 - 261003EE
- Manufacturer’s campaign code
Citroën recalled C5X vehicles built between 14 November 2023 and 21 November 2024. Some vehicles may experience an unexpected deactivation of the interior door handles when the key is in engine-running mode which could result in occupants being unable to exit. The dealer will update the vehicle supervision module software. You won't usually pay for it.1
What’s Wrong
Some vehicles may experience an unexpected deactivation of the interior door handles when the key is in engine-running mode which could result in occupants being unable to exit.
DVSA's Original Wording
Concern: VSM software Interior door handles Defect: Affected vehicles may experience an unexpected deactivation of the interior door handles when the key is in engine-running mode which could result in occupants being unable to exit. Remedy: Update the Vehicle Supervision Module software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in occupants being unable to exit.
The Fix
The dealer will update the vehicle supervision module software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C5X built between 14 November 2023 and 21 November 2024 may be included. Citroën estimates 131 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GX2 - 261003EE or the DVSA reference R/2026/229. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5XVSM software missing AEB telltale in case of blind camera | Urgent | R/2025/543 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 | |
| C5 Aircross, C5XCitroen C5 Aircross C5X fuel pipe leakage | Urgent | R/2025/056 | |
| C5XThere is the possibility that the rubber fuel pipe could have potentially been damaged during the crimping process which could lead to a fuel leak of the low pressure fuel pipe | Urgent | R/2022/314 | |
| BerlingoBCM software update: Black screen | Low | R/2026/337 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2026/249 on 29 May 2026, for relay smart tachograph. The one launched after it was R/2026/287 on 3 Jul 2026, for turn signal detection. You can also see every Citroën recall, all recalls launched in 2026 and door and latch recalls across every make.
Source: DVSA recall R/2026/229, launched 3 June 2026. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.