DS DS3 Crossback Recall R/2024/363: Crossback Steering Gear Pinion, Who Is Affected And What To Do

DVSA reference R/2024/363, campaign code NB6-241588EE. Data updated daily from DVSA.

Urgent
How serious
19 Sep 2024
Launched
6
vehicles in the UK
NB6-241588EE
Manufacturer’s campaign code

DS recalled DS3 Crossback vehicles built between 9 April 2024 and 17 May 2024. The steering rack fitted may not conform to specification and result in an increased force to rotate the steering wheel. The dealer will replace the steering rack. You won't usually pay for it.1

What’s Wrong

The steering rack fitted may not conform to specification and result in an increased force to rotate the steering wheel.

DVSA's Original Wording

Concern: DS3 Crossback Steering Gear Pinion Defect: On affected vehicles the steering rack fitted may not conform to specification and result in an increased force to rotate the steering wheel. Remedy: On the affected vehicles the steering rack will be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: crossback steering gear pinion.

The Fix

The dealer will replace the steering rack.

Are You Affected?

DS3 Crossback built between 9 April 2024 and 17 May 2024 may be included. DS estimates 6 vehicles in the UK. Enter your registration to check, then confirm by VIN with DS, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with DS.
  2. Book with any franchised DS dealer, quoting the campaign code NB6-241588EE or the DVSA reference R/2024/363. See how to get a DS recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
DS3 CrossbackBCM software missing telltale if LKA unavailableLowR/2026/185
DS3 CrossbackAlternator protectionUrgentR/2026/102
DS3 CrossbackDS automobiles DS3 Crossback ESC softwareBook soonR/2025/454
DS3 Crossback, DS7 CrossbackOn board diagnosticsLowR/2025/347
DS3 Crossback, DS4DS automobiles fuel pipeUrgentR/2025/284

This is one of 32 DS recalls in DVSA’s data. The DS recall launched before it was R/2024/274 on 1 Jul 2024, for dS DS7 Crossback PHEV traction battery. The one launched after it was R/2024/422 on 23 Oct 2024, for dS DS7 Crossback steering wheel calibration. You can also see every DS recall, all recalls launched in 2024 and steering recalls across every make.


Source: DVSA recall R/2024/363, launched 19 September 2024. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.