Ford Transit Recall R/2002/038: Automatic Gearshift Concern, Who Is Affected And What To Do

DVSA reference R/2002/038, campaign code 0C684. Data updated daily from DVSA.

Low
How serious
3 Apr 2002
Launched
70
vehicles in the UK
0C684
Manufacturer’s campaign code

Ford recalled Transit vehicles built between 1 November 2001 and 5 March 2002. The gearbox may incorrectly shift into a lower gear during normal driving. The dealer will reprogramme the transmission control unit. You won't usually pay for it.1

What’s Wrong

The gearbox may incorrectly shift into a lower gear during normal driving.

DVSA's Original Wording

Concern: AUTOMATIC GEARSHIFT CONCERN. Defect: The gearbox may incorrectly shift into a lower gear during normal driving. Remedy: Recall affected vehicles and reprogramme the transmission control unit.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: automatic gearshift concern.

The Fix

The dealer will reprogramme the transmission control unit. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Transit built between 1 November 2001 and 5 March 2002 may be included. Ford estimates 70 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Ford.
  2. Book with any franchised Ford dealer, quoting the campaign code 0C684 or the DVSA reference R/2002/038. See how to get a Ford recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
TransitVehicle identification number label missing mandatory weight informationLowR/2026/312
Tourneo Custom, Transit, Transit CustomAutomatic transmission snap ringLowR/2026/306
TransitMissing MOIS (Moving off information systemLowR/2026/297
Kuga, Mach-E, Transit, Transit Courier and 1 moreUnintended high beam behaviour: complianceBook soonR/2026/268
TransitPotential incorrect CO2 emissions recorded on the certificate of conformityLowR/2026/178

This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2002/013 on 18 Feb 2002, for possible damage to brake pipes. The one launched after it was R/2002/018 on 20 Apr 2002, for parking brake concern. You can also see every Ford recall and all recalls launched in 2002.


Source: DVSA recall R/2002/038, launched 3 April 2002. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.