Ford Mustang Mach-E Recall R/2021/397: Wind Noise And Water Leaks Around The Panoramic Glass Roof Due To Adhesion Issues, Who Is Affected And What To Do

DVSA reference R/2021/397, campaign code 21S42. Data updated daily from DVSA.

Low
How serious
17 Dec 2021
Launched
1,540
vehicles in the UK
21S42
Manufacturer’s campaign code

Ford recalled Mustang Mach-E vehicles built between 24 February 2020 and 18 June 2021. Vehicles could develop wind noise & water leaks around the panoramic glass roof. The dealer will add additional urethane adhesive between the vehicle body and roof glass. You won't usually pay for it.1

What’s Wrong

Vehicles could develop wind noise & water leaks around the panoramic glass roof. Should the roof glass loosen there is a risk that the glass could become detached from the vehicle.

DVSA's Original Wording

Concern: WIND NOISE AND WATER LEAKS AROUND THE PANORAMIC GLASS ROOF DUE TO ADHESION ISSUES. Defect: Vehicles could develop wind noise & water leaks around the panoramic glass roof. Should the roof glass loosen there is a risk that the glass could become detached from the vehicle. Remedy: Add additional urethane adhesive between the vehicle body and roof glass.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: wind noise and water leaks around the panoramic glass roof due to adhesion issues.

The Fix

The dealer will add additional urethane adhesive between the vehicle body and roof glass.

Are You Affected?

Mustang Mach-E built between 24 February 2020 and 18 June 2021 may be included. Ford estimates 1,540 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Ford.
  2. Book with any franchised Ford dealer, quoting the campaign code 21S42 or the DVSA reference R/2021/397. See how to get a Ford recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Mustang Mach-ERear quarter glass mouldingLowR/2026/356
Mustang Mach-EBattery DischargeBook soonR/2025/293
Mustang Mach-EIt is possible that the high voltage main contactors may overheatUrgentR/2022/194
Mustang Mach-EInadequate front windshield adhesion to the vehicle body structureLowR/2022/014
Mustang Mach-ERear seat belt buckle anchorage attachments may not meet the design specificationUrgentR/2022/015

This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2021/348 on 27 Oct 2021, for the wiring harness for the crankshaft position sensor may not be secured correctly into…. The one launched after it was R/2022/015 on 18 Jan 2022, for rear seat belt buckle anchorage attachments may not meet the design specification. You can also see every Ford recall, the Ford Mustang Mach-E recall history and all recalls launched in 2021.


Source: DVSA recall R/2021/397, launched 17 December 2021. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.