Honda Civic, Jazz Recall R/2012/071: Transmission May Malfunction, Who Is Affected And What To Do
- Low
- How serious
- 16 Jul 2012
- Launched
- 14,310
- vehicles in the UK
- 2012/02
- Manufacturer’s campaign code
Honda recalled Civic, Jazz vehicles. In rare circumstances the gear indicator may display neutral when the gearbox is in reverse gear. The dealer will replace where necessary the reverse shift piece and shift holder. You won't usually pay for it.1
What’s Wrong
In rare circumstances the gear indicator may display neutral when the gearbox is in reverse gear. If this happens the vehicle may reverse unexpectedly and cause an incident.
DVSA's Original Wording
Concern: TRANSMISSION MAY MALFUNCTION Defect: In rare circumstances the gear indicator may display neutral when the gearbox is in reverse gear. If this happens the vehicle may reverse unexpectedly and cause an incident. Remedy: Recall vehicles likely to be affected to correct the unit software and inspect the reverse shift holder for deformation. Where necessary the reverse shift piece and shift holder will be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: transmission may malfunction.
The Fix
The dealer will replace where necessary the reverse shift piece and shift holder. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Civic, Jazz may be included. Honda estimates 14,310 vehicles in the UK. Enter your registration to check, then confirm by VIN with Honda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Honda.
- Book with any franchised Honda dealer, quoting the campaign code 2012/02 or the DVSA reference R/2012/071. See how to get a Honda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CivicCivic wheel steel bushes missing (Accessory) | Book soon | R/2026/025 | |
| CivicCivic Lithium-Ion battery negative terminal defect | Urgent | R/2024/389 | |
| Jazz, Jazz CrosstarThe front wide camera may not start up in the correct way after the vehicle has started | Low | R/2022/221 | |
| Accord, Civic, CR-V, EV Plus and 4 moreThe absorption of moisture into the driver's air bag propellant could lead to slow deployment or inflator rupture | Urgent | R/2020/061 | |
| Civic, CR-V, HR-V, Jazz and 1 moreVehicles may be equipped with a fuel pump module manufactured with low density impellars | Urgent | R/2020/186 |
This is one of 96 Honda recalls in DVSA’s data. The Honda recall launched before it was R/2012/045 on 28 May 2012, for low beam headlights may become inoperative. The one launched after it was R/2012/122 on 13 Nov 2012, for vehicle may move unexpectedly. You can also see every Honda recall, the Honda Civic recall history and all recalls launched in 2012.
Source: DVSA recall R/2012/071, launched 16 July 2012. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.