Hyundai Kona OS N, Santa FE TM Recall R/2023/068: Certain Vehicles May Experience A Transmission Malfunction Resulting In A Loss Of Drive, Who Is Affected And What To Do
- Urgent
- How serious
- 10 Apr 2023
- Launched
- 376
- vehicles in the UK
- 21D155
- Manufacturer’s campaign code
Hyundai recalled Kona OS N, Santa FE TM vehicles built between 29 January 2020 and 3 June 2022. Certain vehicles may experience a transmission malfunction resulting in a loss of drive. The recall notice describes the fix as: conduct a software update to the DCT transmission control unit (TCU). You won't usually pay for it.1
What’s Wrong
Certain vehicles may experience a transmission malfunction resulting in a loss of drive.
DVSA's Original Wording
Concern: Certain vehicles may experience a transmission malfunction resulting in a loss of drive. Defect: Certain vehicles may experience a transmission malfunction resulting in a loss of drive. Remedy: Conduct a software update to the DCT transmission control unit (TCU).
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in a loss of drive.
The Fix
The recall notice describes the fix as: conduct a software update to the DCT transmission control unit (TCU). The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Kona OS N, Santa FE TM built between 29 January 2020 and 3 June 2022 may be included. Hyundai estimates 376 vehicles in the UK. Enter your registration to check, then confirm by VIN with Hyundai, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Hyundai.
- Book with any franchised Hyundai dealer, quoting the campaign code 21D155 or the DVSA reference R/2023/068. See how to get a Hyundai recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Santa FE TMThe vehicle fuel tank may be manufactured incorrectly which may result in a fuel leak | Urgent | R/2023/126 | |
| I10The vehicle exhaust gas recirculation valve may have an internal short circuit which in some cases may result in the vehicle engine stalling | Urgent | R/2024/490 | |
| Kona SX2The subject vehicles may experience a transmission malfunction resulting in a loss of drive | Urgent | R/2024/172 | |
| I20The subject vehicles may experience a transmission malfunction resulting in a loss of drive | Urgent | R/2024/171 | |
| Ioniq 5, Ioniq 6The rear inner driveshaft may develop noise resulting in a loss of drive | Urgent | R/2024/169 |
This is one of 102 Hyundai recalls in DVSA’s data. The Hyundai recall launched before it was R/2023/041 on 13 Mar 2023, for the vehicle identification number label may not have the correct maximum permissible laden…. The one launched after it was R/2023/067 on 24 Apr 2023, for certain vehicles may experience a loss of braking assistance and brake performance may be…. You can also see every Hyundai recall, the Hyundai Kona recall history, all recalls launched in 2023 and loss of power recalls across every make.
Source: DVSA recall R/2023/068, launched 10 April 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.