Infiniti Q30, QX30 Recall R/2018/382: Gear Shift Indicator May Not Behave As Intended, Who Is Affected And What To Do
- Low
- How serious
- 4 Jan 2019
- Launched
- 1,636
- vehicles in the UK
- PG8BG
- Manufacturer’s campaign code
Infiniti recalled Q30, QX30 vehicles built between 1 March 2015 and 22 August 2018. The gear shift indicator may not display under specific driving conditions. The dealer will upgrade the gear shift indicator software. You won't usually pay for it.1
What’s Wrong
The gear shift indicator may not display under specific driving conditions.
DVSA's Original Wording
Concern: GEAR SHIFT INDICATOR MAY NOT BEHAVE AS INTENDED Defect: The gear shift indicator may not display under specific driving conditions. Remedy: Upgrade the gear shift indicator software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: gear shift indicator may not behave as intended.
The Fix
The dealer will upgrade the gear shift indicator software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Q30, QX30 built between 1 March 2015 and 22 August 2018 may be included. Infiniti estimates 1,636 vehicles in the UK. Enter your registration to check, then confirm by VIN with Infiniti, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Infiniti.
- Book with any franchised Infiniti dealer, quoting the campaign code PG8BG or the DVSA reference R/2018/382. See how to get a Infiniti recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Q30, QX30Driver's airbag may deploy | Urgent | R/2017/293 | |
| Q30, QX30Supplementary restarint system may not act as intended | Urgent | R/2017/083 | |
| Q30, QX30Airbag may not deploy correctly | Urgent | R/2016/301 | |
| Q30, QX30Anchorage point may be incorrectly positioned and may not restrain the passenger | Urgent | R/2016/228 | |
| Q30, QX30Rear seat belt may not secure the passenger | Urgent | R/2016/227 |
This is one of 15 Infiniti recalls in DVSA’s data. The Infiniti recall launched before it was R/2017/305 on 2 Jan 2018, for automatic transmission malfunction may affect vehicle emissions. The one launched after it was R/2020/358 on 18 Jan 2021, for an incorrect fatigue limit was applied to the propeller shaft tube. You can also see every Infiniti recall and all recalls launched in 2019.
Source: DVSA recall R/2018/382, launched 4 January 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.