Infiniti Q30, QX30 Recall R/2017/083: Supplementary Restarint System May Not Act As Intended, Who Is Affected And What To Do
- Urgent
- How serious
- 30 Apr 2017
- Launched
- 8
- vehicles in the UK
- R/2017/083
- DVSA reference
Infiniti recalled Q30, QX30 vehicles built between 19 October 2015 and 7 February 2017. In certain circumstances the Airbag Control Unit (ACU) may not be correctly configured. The recall notice describes the fix as: on affected vehicles reprogram with latest ACU software. You won't usually pay for it.1
What’s Wrong
In certain circumstances the Airbag Control Unit (ACU) may not be correctly configured. This may cause the Supplemental Restraint System (SRS) not to perform as intended in the event of an accident.
DVSA's Original Wording
Concern: SUPPLEMENTARY RESTARINT SYSTEM MAY NOT ACT AS INTENDED. Defect: In certain circumstances the Airbag Control Unit (ACU) may not be correctly configured. This may cause the Supplemental Restraint System (SRS) not to perform as intended in the event of an accident. Remedy: On affected vehicles reprogram with latest ACU software
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the Supplemental Restraint System (SRS) not to perform as intended in the event of an accident.
The Fix
The recall notice describes the fix as: on affected vehicles reprogram with latest ACU software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Q30, QX30 built between 19 October 2015 and 7 February 2017 may be included. Infiniti estimates 8 vehicles in the UK. Enter your registration to check, then confirm by VIN with Infiniti, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Infiniti.
- Book with any franchised Infiniti dealer, quoting the DVSA reference R/2017/083. See how to get a Infiniti recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Q30, QX30Gear shift indicator may not behave as intended | Low | R/2018/382 | |
| Q30, QX30Driver's airbag may deploy | Urgent | R/2017/293 | |
| Q30, QX30Airbag may not deploy correctly | Urgent | R/2016/301 | |
| Q30, QX30Anchorage point may be incorrectly positioned and may not restrain the passenger | Urgent | R/2016/228 | |
| Q30, QX30Rear seat belt may not secure the passenger | Urgent | R/2016/227 |
This is one of 15 Infiniti recalls in DVSA’s data. The Infiniti recall launched before it was R/2016/301 on 1 Feb 2017, for airbag may not deploy correctly. The one launched after it was R/2017/293 on 2 Jan 2018, for driver's airbag may deploy. You can also see every Infiniti recall, all recalls launched in 2017 and airbag recalls across every make.
Source: DVSA recall R/2017/083, launched 30 April 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.