Isuzu Artic Truck AT35 Recall R/2017/142: Steering Rack/ Steering Column Connector May Detach, Who Is Affected And What To Do
- Urgent
- How serious
- 30 May 2017
- Launched
- 118
- vehicles in the UK
- TSI-1704-02
- Manufacturer’s campaign code
Isuzu recalled Artic Truck AT35 vehicles built between 1 January 2016 and 31 December 2016. The connection block/shaft between the splined parts of the steering rack and steering column have not been manufactured to specification. The dealer will replace the connection block with a longer connector. You won't usually pay for it.1
What’s Wrong
The connection block/shaft between the splined parts of the steering rack and steering column have not been manufactured to specification. This can result in the splines not engaging in the block/shaft sufficiently. This could lead to a disconnection of the steering column and steering rack which can result in loss of control of the vehicle.
DVSA's Original Wording
Concern: STEERING RACK/ STEERING COLUMN CONNECTOR MAY DETACH Defect: It has been identified that the connection block/shaft between the splined parts of the steering rack and steering column have not been manufactured to specification. This can result in the splines not engaging in the block/shaft sufficiently. This could lead to a disconnection of the steering column and steering rack which can result in loss of control of the vehicle. Remedy: Recall all affected vehicles to replace the connection block with a longer connector. The connector block is of a different size and shape
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in the splines not engaging in the block/shaft sufficiently.
The Fix
The dealer will replace the connection block with a longer connector.
Are You Affected?
Artic Truck AT35 built between 1 January 2016 and 31 December 2016 may be included. Isuzu estimates 118 vehicles in the UK. Enter your registration to check, then confirm by VIN with Isuzu, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Isuzu.
- Book with any franchised Isuzu dealer, quoting the campaign code TSI-1704-02 or the DVSA reference R/2017/142. See how to get a Isuzu recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| D-MaxIt has been found that the lower second steering shaft lower bolt may not have been tightened to the correct torque | Urgent | R/2023/075 |
This is one of 10 Isuzu recalls in DVSA’s data. The Isuzu recall launched before it was R/2011/154 on 15 Jan 2012, for engine speed may increase unintentionally. The one launched after it was R/2017/194 on 10 Jul 2017, for camshaft gear teeth may break. You can also see every Isuzu recall, all recalls launched in 2017 and steering recalls across every make.
Source: DVSA recall R/2017/142, launched 30 May 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.