Jeep Cherokee Recall R/2004/016: Possible Separation Of Front Suspension Ball Joint, Who Is Affected And What To Do
- Book soon
- How serious
- 1 Jun 2004
- Launched
- 7,129
- vehicles in the UK
- C36
- Manufacturer’s campaign code
Jeep recalled Cherokee vehicles. Water may enter the front suspension ball joints this can cause the ball joint to corrode and separate. The dealer will replace any corroded ball joints and fit dirt/water shields to all vehicles. You won't usually pay for it.1
What’s Wrong
Water may enter the front suspension ball joints this can cause the ball joint to corrode and separate.
DVSA's Original Wording
Concern: POSSIBLE SEPARATION OF FRONT SUSPENSION BALL JOINT Defect: Water may enter the front suspension ball joints this can cause the ball joint to corrode and separate. Remedy: Replace any corroded ball joints and fit dirt/water shields to all vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the ball joint to corrode and separate.
The Fix
The dealer will replace any corroded ball joints and fit dirt/water shields to all vehicles.
Are You Affected?
Cherokee may be included. Jeep estimates 7,129 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jeep, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jeep.
- Book with any franchised Jeep dealer, quoting the campaign code C36 or the DVSA reference R/2004/016. See how to get a Jeep recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CherokeeTwo speed power transfer unit failure. Loss of power | Urgent | R/2026/138 | |
| CherokeeJeep Cherokee 2014-2014 Power liftgate module | Urgent | R/2024/230 | |
| CherokeeReverse lamp height | Book soon | R/2024/149 | |
| CherokeeThe Power Transfer Unit (PTU) may allow relative movement between the input splines and the transmission output shaft | Low | R/2023/196 | |
| CherokeeA possible loss of motive power or park function due to wear in the power transfer unit | Urgent | R/2021/029 |
This is one of 112 Jeep recalls in DVSA’s data. The Jeep recall launched before it was R/2003/020 on 4 Aug 2003, for possible loss of brake servo assistance. The one launched after it was R/2006/150 on 15 Dec 2006, for engine may cut out and or fail to restart. You can also see every Jeep recall, all recalls launched in 2004 and suspension recalls across every make.
Source: DVSA recall R/2004/016, launched 1 June 2004. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.