Jeep Commander, Grand Cherokee Recall R/2013/087: Vehicle May Roll Away, Who Is Affected And What To Do
- Low
- How serious
- 16 Aug 2013
- Launched
- 12,014
- vehicles in the UK
- N23
- Manufacturer’s campaign code
Jeep recalled Commander, Grand Cherokee vehicles built between 1 February 2004 and 31 March 2010. The automatic transmission may shift into or through neutral unintentionally when parked which in some circumstances could allow the vehicle to move/runaway. The recall notice describes the fix as: that are likely to be affected to attach a software update to remove possibility of inadvertent shifting. You won't usually pay for it.1
What’s Wrong
The automatic transmission may shift into or through neutral unintentionally when parked which in some circumstances could allow the vehicle to move/runaway.
DVSA's Original Wording
Concern: VEHICLE MAY ROLL AWAY Defect: The automatic transmission may shift into or through neutral unintentionally when parked which in some circumstances could allow the vehicle to move/runaway. Remedy: Recall the vehicles that are likely to be affected to attach a software update to remove possibility of inadvertent shifting.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicle may roll away.
The Fix
The recall notice describes the fix as: that are likely to be affected to attach a software update to remove possibility of inadvertent shifting. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Commander, Grand Cherokee built between 1 February 2004 and 31 March 2010 may be included. Jeep estimates 12,014 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jeep, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jeep.
- Book with any franchised Jeep dealer, quoting the campaign code N23 or the DVSA reference R/2013/087. See how to get a Jeep recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Grand Cherokee, WranglerJeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles. High voltage battery | Urgent | R/2026/029 | |
| Grand CherokeeJeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update | Urgent | R/2025/485 | |
| Grand CherokeeJeep Grand Cherokee 2023-2024. 2nd row head restraints | Low | R/2025/384 | |
| Grand CherokeeHeating Ventilation and Air Conditioning (HVAC) blower motor inoperable | Low | R/2025/286 | |
| Grand CherokeeJeep Grand Cherokee steering column control module (SCCM) internal failure | Urgent | R/2024/330 |
This is one of 112 Jeep recalls in DVSA’s data. The Jeep recall launched before it was R/2011/024 on 8 Apr 2011, for tow bar may detach. The one launched after it was R/2013/084 on 9 Sep 2013, for side airbag may not deploy. You can also see every Jeep recall and all recalls launched in 2013.
Source: DVSA recall R/2013/087, launched 16 August 2013. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.