Kia Sorento Recall R/2022/104: The Electrical Connector To The Ptc Heater Can Overheat, Who Is Affected And What To Do
- Urgent
- How serious
- 3 May 2022
- Launched
- 15,665
- vehicles in the UK
- 221026
- Manufacturer’s campaign code
Kia recalled Sorento vehicles built between 1 May 2014 and 28 February 2020. The PTC (positive temperature coefficient) heater in some Sorento diesel models can overheat due to damaged connector terminal. The dealer will inspect and if the PTC connector is found damaged replace the PTC and relevant wiring connector. You won't usually pay for it.1
What’s Wrong
The PTC (positive temperature coefficient) heater in some Sorento diesel models can overheat due to damaged connector terminal.
DVSA's Original Wording
Concern: THE ELECTRICAL CONNECTOR TO THE PTC HEATER CAN OVERHEAT Defect: The PTC (positive temperature coefficient) heater in some Sorento diesel models can overheat due to damaged connector terminal. Remedy: Inspect and if the PTC connector is found damaged replace the PTC and relevant wiring connector. Upgrade the operating logic of the PTC
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the electrical connector to the ptc heater can overheat.
The Fix
The dealer will inspect and if the PTC connector is found damaged replace the PTC and relevant wiring connector.
Are You Affected?
Sorento built between 1 May 2014 and 28 February 2020 may be included. Kia estimates 15,665 vehicles in the UK. Enter your registration to check, then confirm by VIN with Kia, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Kia.
- Book with any franchised Kia dealer, quoting the campaign code 221026 or the DVSA reference R/2022/104. See how to get a Kia recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SorentoPoor moulding of the plastic fuel tank by a temporary supplier can lead to a potential fuel leak | Urgent | R/2023/077 | |
| SorentoThe PTC (positive temperature coefficient) heater in some Sorento (XM) models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire | Urgent | R/2022/343 | |
| SorentoThe High Pressure Electric Oil Pump within the eight-speed dual-clutch transmission (DCT) may experience an internal fault | Low | R/2022/363 | |
| SorentoThere is a risk the automatic gear shift lever could be moved out of Park without the foot brake pedal being applied. If this occurs and should the parking brake not be activated a vehicle rollaway could occur | Urgent | R/2022/328 | |
| SorentoA fuel leak can develop on the diesel low pressure fuel line | Urgent | R/2022/143 |
This is one of 87 Kia recalls in DVSA’s data. The Kia recall launched before it was R/2022/083 on 11 Apr 2022, for in the event of a frontal collision the front impact sensors could become disconnected and…. The one launched after it was R/2022/147 on 20 May 2022, for a fault has been identified in the manufacture of the front l/h seat belt pre-tensioner. You can also see every Kia recall, all recalls launched in 2022 and fire risk recalls across every make.
Source: DVSA recall R/2022/104, launched 3 May 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.