Kia Soul PS EV Recall R/2024/010: Kia Soul PS EV Battery Management System Upgrade, Who Is Affected And What To Do

DVSA reference R/2024/010, campaign code 231118. Data updated daily from DVSA.

Urgent
How serious
16 Feb 2024
Launched
610
vehicles in the UK
231118
Manufacturer’s campaign code

Kia recalled Soul PS EV vehicles built between 4 July 2014 and 12 November 2018. The battery management system may not detect a battery cell abnormality within the high-voltage battery pack. The dealer will update the battery management system software and if necessary the battery management system and associated wiring will be replaced to allow this update to be carried out. You won't usually pay for it.1

What’s Wrong

The battery management system may not detect a battery cell abnormality within the high-voltage battery pack.

DVSA's Original Wording

Concern: Kia Soul PS EV Battery Management System Upgrade Defect: On affected vehicles the battery management system may not detect a battery cell abnormality within the high-voltage battery pack Remedy: On affected vehicles the battery management system software will be updated and if necessary the battery management system and associated wiring will be replaced to allow this update to be carried out. After update is completed If a warning is then activated the High Voltage battery will also need to be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: kia Soul PS EV battery management system upgrade.

The Fix

The dealer will update the battery management system software and if necessary the battery management system and associated wiring will be replaced to allow this update to be carried out. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Soul PS EV built between 4 July 2014 and 12 November 2018 may be included. Kia estimates 610 vehicles in the UK. Enter your registration to check, then confirm by VIN with Kia, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Kia.
  2. Book with any franchised Kia dealer, quoting the campaign code 231118 or the DVSA reference R/2024/010. See how to get a Kia recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Soul PS EVThe park mechanism within the Gear Drive Unit (GDU) might fail to engage when Park is selectedLowR/2024/030
EV6Kia EV6 HV battery cell misalignmentUrgentR/2026/309
Ceed PHEVKia Ceed PHEV HCA fuse replacementUrgentR/2025/058
Optima PHEVHigh voltage battery system may malfunction and cause a sudden loss of powerUrgentR/2018/123

This is one of 87 Kia recalls in DVSA’s data. The Kia recall launched before it was R/2023/266 on 13 Nov 2023, for certain engines may have been produced with conditions that can cause premature wear of…. The one launched after it was R/2024/030 on 16 Feb 2024, for the park mechanism within the Gear Drive Unit (GDU) might fail to engage when Park is…. You can also see every Kia recall, all recalls launched in 2024 and high-voltage battery recalls across every make.


Source: DVSA recall R/2024/010, launched 16 February 2024. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.