Land Rover Range Rover Evoque Recall R/2020/043: The Emergency Call System Does Not Conform To The Regulated Requirements, Who Is Affected And What To Do
- Book soon
- How serious
- 28 Feb 2020
- Launched
- 23,127
- vehicles in the UK
- N441
- Manufacturer’s campaign code
Land Rover recalled Range Rover Evoque vehicles built between 5 July 2018 and 29 January 2020. The Telematics Service Delivery Platform has incorrectly configured the in-vehicle eCall phone number. The dealer will update the telematics service delivery platform. You won't usually pay for it.1
What’s Wrong
The Telematics Service Delivery Platform has incorrectly configured the in-vehicle eCall phone number.
DVSA's Original Wording
Concern: THE EMERGENCY CALL SYSTEM DOES NOT CONFORM TO THE REGULATED REQUIREMENTS Defect: The Telematics Service Delivery Platform has incorrectly configured the in-vehicle eCall phone number. Remedy: Update the Telematics Service Delivery Platform.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the emergency call system does not conform to the regulated requirements.
The Fix
The dealer will update the telematics service delivery platform.
Are You Affected?
Range Rover Evoque built between 5 July 2018 and 29 January 2020 may be included. Land Rover estimates 23,127 vehicles in the UK. Enter your registration to check, then confirm by VIN with Land Rover, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Land Rover.
- Book with any franchised Land Rover dealer, quoting the campaign code N441 or the DVSA reference R/2020/043. See how to get a Land Rover recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Defender, Discovery Sport, Range Rover Evoque, Range Rover VelarE-PACE F-PACE Defender Discovery Sport Range Rover Evoque and Range Rover Velar PHEV traction battery fire risk | Urgent | R/2025/553 | |
| Range Rover EvoqueLand Rover Range Rover Evoque inappropriate passenger airbag deployment | Urgent | R/2025/252 | |
| Discovery Sport, Range Rover, Range Rover Evoque, Range Rover SportGear shift module moisture ingress | Low | R/2025/436 | |
| Discovery Sport, Range Rover EvoqueElectric power inverter converter b (EPICB) software update | Urgent | R/2025/280 | |
| Discovery Sport, Range Rover Evoque, Range Rover VelarD4 turbo oil feed pipe leak: incorrectly repaired | Low | R/2025/178 |
This is one of 159 Land Rover recalls in DVSA’s data. The Land Rover recall launched before it was R/2020/027 on 17 Feb 2020, for some of the fixings of the second row seat frame assembly may be missing. The one launched after it was R/2020/322 on 13 Nov 2020, for an electrical overload may cause a failure of the metal ozide semiconductor field effect…. You can also see every Land Rover recall and all recalls launched in 2020.
Source: DVSA recall R/2020/043, launched 28 February 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.