Mazda CX-30 Recall R/2021/077: The Powered Tailgate May Partially Lower Unexpectedly From The Fully Opened Position In…, Who Is Affected And What To Do
- Book soon
- How serious
- 12 Apr 2021
- Launched
- 7,126
- vehicles in the UK
- AM006A
- Manufacturer’s campaign code
Mazda recalled CX-30 vehicles built between 25 April 2019 and 15 October 2020. The powered tailgate may partially lower unexpectedly from the fully opened position in certain situations. The dealer will inspect the production information and update the software of the power tailgate drive unit. You won't usually pay for it.1
What’s Wrong
The powered tailgate may partially lower unexpectedly from the fully opened position in certain situations.
DVSA's Original Wording
Concern: THE POWERED TAILGATE MAY PARTIALLY LOWER UNEXPECTEDLY FROM THE FULLY OPENED POSITION IN CERTAIN SITUATIONS Defect: The powered tailgate may partially lower unexpectedly from the fully opened position in certain situations. Remedy: Inspect the production information and update the software of the power tailgate drive unit. Where necessary replace the power tailgate drive unit.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the powered tailgate may partially lower unexpectedly from the fully opened position in certain situations.
The Fix
The dealer will inspect the production information and update the software of the power tailgate drive unit. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
CX-30 built between 25 April 2019 and 15 October 2020 may be included. Mazda estimates 7,126 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mazda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mazda.
- Book with any franchised Mazda dealer, quoting the campaign code AM006A or the DVSA reference R/2021/077. See how to get a Mazda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CX-30, MAZDA3On affected vehicles the images from the rear view / 360 cameras may not display | Low | R/2023/312 | |
| CX-30, MAZDA3Vehicles may unexpectedly stop due to inadvertent activation of the automated smart brake support (sbs) system | Urgent | R/2020/009 | |
| CX-3, CX-5, MAZDA3, MAZDA5 and 1 moreTailgate may drop down without warning | Book soon | R/2017/163 | |
| TributeSeat belt may not latch | Urgent | R/2004/002 |
This is one of 103 Mazda recalls in DVSA’s data. The Mazda recall launched before it was R/2020/058 on 23 Mar 2020, for one or both LED daytime running lamps may flicker flash or fail completely. The one launched after it was R/2021/154 on 27 Apr 2021, for the front passenger main frontal air bag could split at the seam and may not deploy…. You can also see every Mazda recall, all recalls launched in 2021 and door and latch recalls across every make.
Source: DVSA recall R/2021/077, launched 12 April 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.