Mazda CX-60 Recall R/2023/310: On Affected Vehicles The Engine As Well As The Electric Motor May Shut Down To Failsafe…, Who Is Affected And What To Do
- Urgent
- How serious
- 6 Nov 2023
- Launched
- 3,067
- vehicles in the UK
- AP047A
- Manufacturer’s campaign code
Mazda recalled CX-60 vehicles built between 15 March 2022 and 11 July 2023. The engine as well as the electric motor may shut down to failsafe mode with little or even no warning. The dealer will update the software. You won't usually pay for it.1
What’s Wrong
The engine as well as the electric motor may shut down to failsafe mode with little or even no warning.
DVSA's Original Wording
Concern: On affected vehicles the engine as well as the electric motor may shut down to failsafe mode with little or even no warning. Defect: On affected vehicles the engine as well as the electric motor may shut down to failsafe mode with little or even no warning. Remedy: Update the software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles the engine as well as the electric motor may shut down to failsafe mode with little or even no warning.
The Fix
The dealer will update the software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
CX-60 built between 15 March 2022 and 11 July 2023 may be included. Mazda estimates 3,067 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mazda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mazda.
- Book with any franchised Mazda dealer, quoting the campaign code AP047A or the DVSA reference R/2023/310. See how to get a Mazda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CX-60Instrument cluster module software concern | Urgent | R/2024/473 | |
| CX-60Inoperable defroster and seat belt warning light | Urgent | R/2024/472 | |
| CX-60ECU Reprogramming | Urgent | R/2024/470 | |
| CX-60Transmission Control Module (TCM) software concern | Urgent | R/2024/296 | |
| CX-60On affected vehicles a fault relating to the Steering rack could result in the driver experiencing a sudden increase in the effort required to steer the vehicle. This could increase the risk of an accident in certain circumstances | Urgent | R/2024/020 |
This is one of 103 Mazda recalls in DVSA’s data. The Mazda recall launched before it was R/2023/159 on 30 May 2023, for affected vehicles cannot be driven due to an error within the on-board charger which…. The one launched after it was R/2023/311 on 6 Nov 2023, for on certain vehicles the engine may fail to start while driving or when at a stop. You can also see every Mazda recall, all recalls launched in 2023 and loss of power recalls across every make.
Source: DVSA recall R/2023/310, launched 6 November 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.