Mercedes-Benz A Class, B Class Recall R/2012/063: Transmission May Not Operate Correctly, Who Is Affected And What To Do

DVSA reference R/2012/063, campaign code P189. Data updated daily from DVSA.

Low
How serious
18 May 2012
Launched
51
vehicles in the UK
P189
Manufacturer’s campaign code

Mercedes-Benz recalled A Class, B Class vehicles built between 1 February 2011 and 30 June 2011. A frictional connection (clutch within the gearbox) may go out of tolerance and produce a chattering noise. The dealer will replace where necessary the transmission. You won't usually pay for it.1

What’s Wrong

A frictional connection (clutch within the gearbox) may go out of tolerance and produce a chattering noise. This will be followed by a warning message appearing in the instrument cluster and symptoms similar to a slipping clutch.

DVSA's Original Wording

Concern: TRANSMISSION MAY NOT OPERATE CORRECTLY Defect: A frictional connection (clutch within the gearbox) may go out of tolerance and produce a chattering noise. This will be followed by a warning message appearing in the instrument cluster and symptoms similar to a slipping clutch. Remedy: Recall the vehicles that are likely to be affected to check the thrust link belt of the continuously variable transmission. Where necessary the transmission will be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: transmission may not operate correctly.

The Fix

The dealer will replace where necessary the transmission.

Are You Affected?

A Class, B Class built between 1 February 2011 and 30 June 2011 may be included. Mercedes-Benz estimates 51 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code P189 or the DVSA reference R/2012/063. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
A ClassInterior door handle releaseBook soonR/2026/098
A Class, CLAVariant of rear axle brake hoseUrgentR/2025/131
A Class, B Class, CLA, EQA and 3 moreBackup function of steering softwareUrgentR/2024/166
A Class, C Class, CLA(117), GLA and 2 moreOn affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repairLowR/2024/024
A ClassOn affected vehicles the equipped tyres might not meet the load requirementsBook soonR/2023/190

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2012/044 on 1 May 2012, for incorrect cross-member bolts fitted. The one launched after it was R/2012/088 on 18 Sep 2012, for loss of control. You can also see every Mercedes-Benz recall and all recalls launched in 2012.


Source: DVSA recall R/2012/063, launched 18 May 2012. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.