Mercedes-Benz A Class, C Class, CLA(117) And 3 More Recall R/2024/024: On Affected Vehicles The Panel Located Between The Windshield And The Panoramic Sunroof…, Who Is Affected And What To Do
- Low
- How serious
- 7 Feb 2024
- Launched
- 45
- vehicles in the UK
- SRPC2344/7790004
- Manufacturer’s campaign code
Mercedes-Benz recalled A Class, C Class, CLA(117) and 3 more vehicles built between 24 September 2012 and 8 March 2018. The panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair. The dealer will check the front fixed element of the panoramic sliding sunroof and replace if necessary. You won't usually pay for it.1
What’s Wrong
The panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
DVSA's Original Wording
Concern: On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair. Defect: On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair. Remedy: Check the front fixed element of the panoramic sliding sunroof and replace if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
The Fix
The dealer will check the front fixed element of the panoramic sliding sunroof and replace if necessary.
Are You Affected?
A Class, C Class, CLA(117) and 3 more built between 24 September 2012 and 8 March 2018 may be included. Mercedes-Benz estimates 45 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2344/7790004 or the DVSA reference R/2024/024. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| S ClassWindshield bonding | Low | R/2026/191 | |
| A ClassInterior door handle release | Book soon | R/2026/098 | |
| EQA, GLAShort-range sensor front | Low | R/2025/439 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/015 on 30 Jan 2024, for on affected vehicles the coding of the airbag control unit might not meet specifications. The one launched after it was R/2024/128 on 25 Mar 2024, for bolting of 48 volt ground connection. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history and all recalls launched in 2024.
Source: DVSA recall R/2024/024, launched 7 February 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.